Confused

Ricky93
Ricky93 Online Community Member Posts: 87 Empowering

I submitted my claim for UC (Managed Migration) on the 7th of February, then I got a full payment from ESA on the 12th which I assumed was my last payment from them.

I’m currently in the process of waiting for my first payment but I haven’t received a letter from ESA saying my claim is closed because I’m claiming UC, so I phoned them and go the automated responses where upon it says I’m due to be paid again tomorrow and again the full amount £318.10

I’m very confused as my two weeks run on payment from ESA would have run out on the 21st February. Or is this my last payment?

Can someone explain please as I’m very stressed out as all the migration c**p is starting to do my head in.

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Comments

  • Ricky93
    Ricky93 Online Community Member Posts: 87 Empowering

    Also I didn’t get money on the 21st February as like I said I thought my last payment was the 12th February so I wasn’t expecting one.

  • Landslide1978
    Landslide1978 Online Community Member Posts: 2 Listener

    Hi this is what I'm waiting to find out to same Question

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,214 Championing

    You were definitely still owed some ESA after the payment on Feb 12th.

    If todays payment is for the full amount, then some of that may be reclaimed via UC over the next few weeks.

    This partly depends on the dates that ESA and UC send information to each other. My own ESA was overpaid while waiting for UC to start.

  • Ricky93
    Ricky93 Online Community Member Posts: 87 Empowering

    So Update!
    I did get a full payment today so I decided to phone ESA and ask some questions. The guy I spoke to when I asked about the two week run on said it can sometimes go on for a couple more days but that the money I received today was my last payment from ESA.


    He also said that there is so much confusion going on with the Migration process in the DWP at the moment and also that the ESA and UC systems are really bad at sending information to each other.

  • Ricky93
    Ricky93 Online Community Member Posts: 87 Empowering
    edited February 26

    Will they take the full overpayment back at once. My Assessment period is from 7th to the 6th each month, I get my statement on the 9th and paid on the 13th


    I am expecting them to take it all back so I’m just trying to work out money and I can’t until I get the statement on the 9th

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,214 Championing

    It may be deducted in full but will show on the statement if that happens so have a look at that as soon as it's available. You may also get a letter in the journal showing the overpayment. (In my case I had two overpayments, one for ESA and one for HB, so I'm not sure which was which now.)

    They shouldn't take it all back as you were still owed some for the 2 week run on. It should only be about 5 days worth of overpayment looking at your dates.

  • Ricky93
    Ricky93 Online Community Member Posts: 87 Empowering

    Okay thank you for all your help. It’s just so much stress. I did put a note in my UC journal about what is going on as I don’t want to do anything wrong, but I rarely get a response from them.