UC deducted due to Xmas pay

bozooo

Hello, hope everyone has had a good Xmas, 
I checked my UC today and seems I have had a deduction due to my Xmas pay falling the day before my assessment time ends so In the UC eyes it looks like I’ve earned more as my November pay was in the same assessment (21nov-22nd dec) 

November pay was 28th and December pay was 21st due to Xmas so this has caused me to have a severe deductions in my UC payment. 

Is there anyway if this getting rectified or have I got no chance with them? 

Thanks 

calcotti

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

bozooo

calcotti said:

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

Hi thank you, would this be sorted in time for my payment? I am due to be paid on the 29th 

thanks 

calcotti

bozooo said:

calcotti said:

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

Hi thank you, would this be sorted in time for my payment? I am due to be paid on the 29th 

Given the time of year I doubt it will be sorted by 29th. 

bozooo

calcotti said:

bozooo said:

calcotti said:

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

Hi thank you, would this be sorted in time for my payment? I am due to be paid on the 29th 

Given the time of year I doubt it will be sorted by 29th. 

How does it work? Do they add it to next pay or do a single payment whatever was deducted?

calcotti

bozooo said:

calcotti said:

bozooo said:

calcotti said:

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

Hi thank you, would this be sorted in time for my payment? I am due to be paid on the 29th 

Given the time of year I doubt it will be sorted by 29th. 

How does it work? Do they add it to next pay or do a single payment whatever was deducted?

I assume that if they recalculate the December statement after the payment has been made you will get a separate arrears payment for the difference.

When you post on your journal it is important to refer to the fact that you are paid monthly because it only earnings that are paid monthly that can be adjusted in this way.

bozooo

calcotti said:

bozooo said:

calcotti said:

bozooo said:

calcotti said:

You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.

Provided you are paid monthly, the regulations specifically provide for this. See

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf

Hi thank you, would this be sorted in time for my payment? I am due to be paid on the 29th 

Given the time of year I doubt it will be sorted by 29th. 

How does it work? Do they add it to next pay or do a single payment whatever was deducted?

I assume that if they recalculate the December statement after the payment has been made you will get a separate arrears payment for the difference.

Thanks for the help, I’ve left a comment on journal, shall I ring them also tomororw?

calcotti

Tomorrow is a bank holiday so the lines are closed and presumably staff are not working. There is only limited opening on Wednesday too.
https://www.gov.uk/universal-credit/contact-universal-credit

I expect Thursday and Friday the lines will be swamped.

bozooo

calcotti said:

Tomorrow is a bank holiday so the lines are closed and presumably staff are not working. There is only limited opening on Wednesday too.
https://www.gov.uk/universal-credit/contact-universal-credit

I expect Thursday and Friday the lines will be swamped.

Thanks!