UC deducted due to Xmas pay
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bozooo
Community member Posts: 15 Listener
Hello, hope everyone has had a good Xmas,
I checked my UC today and seems I have had a deduction due to my Xmas pay falling the day before my assessment time ends so In the UC eyes it looks like I’ve earned more as my November pay was in the same assessment (21nov-22nd dec)
November pay was 28th and December pay was 21st due to Xmas so this has caused me to have a severe deductions in my UC payment.
I checked my UC today and seems I have had a deduction due to my Xmas pay falling the day before my assessment time ends so In the UC eyes it looks like I’ve earned more as my November pay was in the same assessment (21nov-22nd dec)
November pay was 28th and December pay was 21st due to Xmas so this has caused me to have a severe deductions in my UC payment.
Is there anyway if this getting rectified or have I got no chance with them?
Thanks
Comments
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You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. SeeInformation I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. See
thanks -
bozooo said:calcotti said:You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. SeeInformation I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:bozooo said:calcotti said:You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. See -
bozooo said:calcotti said:bozooo said:calcotti said:You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. See
When you post on your journal it is important to refer to the fact that you are paid monthly because it only earnings that are paid monthly that can be adjusted in this way.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:bozooo said:calcotti said:bozooo said:calcotti said:You can post a payment query and highlight that your monthly earnings were paid early due to Christmas and ask them to move the earnings into the next assessment period and recalculate your UC accordingly.
Provided you are paid monthly, the regulations specifically provide for this. See -
Tomorrow is a bank holiday so the lines are closed and presumably staff are not working. There is only limited opening on Wednesday too.
https://www.gov.uk/universal-credit/contact-universal-credit
I expect Thursday and Friday the lines will be swamped.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
calcotti said:Tomorrow is a bank holiday so the lines are closed and presumably staff are not working. There is only limited opening on Wednesday too.
https://www.gov.uk/universal-credit/contact-universal-credit
I expect Thursday and Friday the lines will be swamped.
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