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Janet100. I was told I'm not getting AA. Has anyone had any dealings with this?

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jan100
jan100 Community member Posts: 6 Listener
edited January 2023 in PIP, DLA, and AA
Hello I've put in for attendance allowance 10 weeks ago. I phoned yesterday and was told I was not getting it! I am 73 female with many health issues ,has anyone had any dealings with this  thanks

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  • poppy123456
    poppy123456 Community member Posts: 57,052 Disability Gamechanger
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    There was also advice given in your other thread earlier today https://forum.scope.org.uk/discussion/100761/attendance-allowance#latest
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • ShirleyW
    ShirleyW Community member Posts: 355 Pioneering
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    Attendance Allowance isn't awarded for particular health conditions. 

    It is awarded if you need help with personal care because of health issues.  When I claimed I put in a lot of detail about how I struggled with each activity they asked about and why I struggled.   I attached extra pages with my information typed on them as the boxes don't have much room.  You have to actually be receiving the care to qualify. 

    For instance I have severe osteoarthritis in most of my joints especially my hands, wrists and shoulders.   It's very difficult for me to wash and dry myself adequately.   I also struggle with my clothing when getting dressed and when using the toilet.  I can't get my tablets out of the bottles or the strips they come in.

    I also use a lot of aids such as grab rails, a kettle tilter, etc.

    The Age Concern has a lot of useful information about claiming Attendance Allowance and how to appeal a decision not to award it. 
  • bren66
    bren66 Community member Posts: 2 Listener
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    Hi Shirley, so was your application successful? And how long before they told you the results? Thanks 
  • ShirleyW
    ShirleyW Community member Posts: 355 Pioneering
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    bren66 said:
    Hi Shirley, so was your application successful? And how long before they told you the results? Thanks 
    Yes my application was successful.  I applied at the end of January 2022, so nearly12 months ago.

    It was awarded very quickly and I received the first payment about 5 weeks later and the letter a few days after.

    But it seems that in the last 12 months the waiting time has got much longer as the backlogs have built up.
  • jan100
    jan100 Community member Posts: 6 Listener
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    Please could someone answer this for me, I have oestoporosis and osteoarthritis amongst other health conditions. Now I thought attendance allowance was awarded for arthritis, I've been informed I'm not getting this awarded to me . My husband
     looks after me as best he can.thanks in anticipation jan
  • ShirleyW
    ShirleyW Community member Posts: 355 Pioneering
    edited January 2023
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    jan100 said:
    Please could someone answer this for me, I have oestoporosis and osteoarthritis amongst other health conditions. Now I thought attendance allowance was awarded for arthritis, I've been informed I'm not getting this awarded to me . My husband
     looks after me as best he can.thanks in anticipation jan
    See my post further up.

    It's not awarded for a particular diagnosis unless that illness causes you problems with personal care.

    I have osteoarthritis and claimed and was successful.  But I described in great detail how I struggle with the activities asked about because of the osteoarthritis. 

    I'VE MADE A TYPO MISTAKE IN MY POST ABOVE:
    I said you have to be receiving care to get AA.
    That is incorrect.  You don't actually have to receive any care to get AA.
  • poppy123456
    poppy123456 Community member Posts: 57,052 Disability Gamechanger
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    jan100 said:
    Please could someone answer this for me, I have oestoporosis and osteoarthritis amongst other health conditions. Now I thought attendance allowance was awarded for arthritis, I've been informed I'm not getting this awarded to me . My husband
     looks after me as best he can.thanks in anticipation jan
    Your question was answered. If you disagree with the decision you can challenge it by first requesting the Mandatory Reconsideration. I gave advice on this in your other thread, which I linked above. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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