Shopping Drama - Advice/Opinion please

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  • majii
    majii Connected
    I have had one for years 
    question I would like Sainsbury's to answer is what can a disabled shopper expect as reasonable adjustment as it depends on staff member (or so it seems) I also carry a card that says I risk collapse if standing for long periods which I showed a staff member who said they didn’t need to see it yet his colleague said it didn’t matter there is one queue so different personal approaches by staff that’s my issue 
  • john_taylor
    john_taylor Connected
    It may be worth telling head office customer services the ones this happens at so they can get staff more training. Can I just ask have you considered using a mobility scooter?   so you aren’t standing all the time?

    Its only a thought to help you overall. You may need to phone and book one for your trip but helps you with the standing issue.

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