PIP lost paperwork

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fiestysarah
fiestysarah Online Community Member Posts: 1 Listener
edited January 2023 in PIP, DLA, ADP and AA
Hello hello I filled in my review for months before end of claim. I found out this had been mislaid so I had to start all over again. I was told it would be prioritised and done before Christmas. However I phone every week and nothing has been done. I just get it’s with case manager and should not be long. My payments have been stopped when they should carry on unt a decision is made. I have very little money. 

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  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Hello hello @fiestysarah. A warm welcome from me  :)
  • rebel11
    rebel11 Online Community Member Posts: 1,687 Pioneering
    edited January 2023
    fiestysarah said:
    Hello hello I filled in my review for months before end of claim. I found out this had been mislaid so I had to start all over again. I was told it would be prioritised and done before Christmas. However I phone every week and nothing has been done. I just get it’s with case manager and should not be long. My payments have been stopped when they should carry on unt a decision is made. I have very little money. 
    Lodge a complaint in writing with the DWP. They lost the paperwork, they promised to get the situation rectified by Christmas, but still haven't. You shouldn't have to keep ringing them up, it's ridiculous. As you say 'you have very little money'. 

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