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As janer1967 says it probably due the form not filled out and them wanting a lot of info. Even when the form is filled in by the Claimant it can take anything from an hour to two hours, so don't read anything into the length. Distraction is your friend when you start thinking about it, music, call a friend, etc. Update when you have an update.
Sostressedaboutthis said: This was my first attempt for me yeh and after the second call I honestly have no doubt that I won’t be awarded the help.
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