Hi, my name is norathescot1965! Haven't heard anything from PIP for 7 months

norathescot1965

I applied for pip July 22, I had my phone consultation on August 22, that's 7 months now, I haven't heard anything from anyone. No letter's or phone calls, or emails. Can someone please help me. I have tried calling the 0800 number, but it's a nightmare to get to talk anyone.

norathescot1965

Pip decisions 

poppy123456

That does seem a rather long time to wait after the assessment. Unfortunately, we can only guess what the issue is so you'll need to ring PIP to ask. Yes, it can be difficult to get through but usually if you ring as soon as they open then often there's a better chance of getting through but even then you could be on hold for up to an hour.

Hannah_Alumni

Hello @norathescot1965

Welcome to the community! How are you today? 

I agree with Poppy that is an unusual long wait, here is the contact information:

Personal Independence Payment (PIP)

Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pm
Find out about call charges

There’s a different number if you want to make a claim for PIP.

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