Warm Home Discount — Scope | Disability forum
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Warm Home Discount

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Gobbygirl66
Gobbygirl66 Community member Posts: 32 Connected
in Cost of living
Hi I get my energy from ovo they say I’m not entitled to warm home discount this year,but I receive employment and support allowance in support group,gov website says I am entitled anyone else been turned down and why.Thanks.
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  • poppy123456
    poppy123456 Community member Posts: 54,492 Disability Gamechanger
    edited February 2023
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    If you live in England the criteria this year has changed. Claiming means tested benefits isnt the only criteria this year. They also look at the age and size of the property you live in. 
    Have you checked this link here https://www.gov.uk/check-if-youre-eligible-for-warm-home-discount
    You can also ring the helpline. Though the feedback I’ve heard from others isn’t good regarding the helpline. 

    If you do not get a letter

    Contact the Warm Home Discount helpline if you do not get the letter by mid-January 2023 and you think you’re eligible.

    You’ll need to call the helpline before 28 February 2023.

    Warm Home Discount helpline 
    Telephone: 0800 107 8002  
    Monday to Friday, 8am to 6pm  
    Find out about call charges

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Gobbygirl66
    Gobbygirl66 Community member Posts: 32 Connected
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    Hi Poppy I did call the help line and they said I qualified but house doesn't have a certificate so I wouldn't get it.
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  • vikingqueen
    vikingqueen Scope Member Posts: 1,437 Disability Gamechanger
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       You don't need a certificate to get the warm home grant, there was no such thing when I bought my house 30 odd years ago, so I've never had one but got it based on the size and age of my house. 
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Hello @Gobbygirl66

    Have you got an online journal for your ESA? It may be worth popping a comment on there to ask? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
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  • poppy123456
    poppy123456 Community member Posts: 54,492 Disability Gamechanger
    edited February 2023
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    Hannah_Scope said:
    Hello @Gobbygirl66

    Have you got an online journal for your ESA? It may be worth popping a comment on there to ask? 

    There's no online journal for ESA claimants. This applies to Universal Credit only.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Thanks for letting me know Poppy! :) 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
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