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Reporting a change confusion
I have a couple of questions about reporting a change to ESA and PIP.
Yesterday, I managed to walk a little bit further than I could before (and I’m very excited about it 🥰) and I know you have to report any changes to the DWP, but I’m confused about some things, so I thought I’d ask here.
The reason I’m not sure if it needs reporting now is that I’ve only done it the once (but I don’t want to get in trouble if I’m meant to report it but think I don’t, if that makes sense). I‘m unsure if I need to be able to do it consistently, as needed, etc, before reporting it or not? Or because the application questions had an option for “it varies”, if doing it once falls under that?
Either way, I have some questions about reporting it (even if I don’t need to do it right now, it’d be good to know this stuff so if I do ever have a change to be reported, I’ll know how to do it and won’t be as stressed that I’ll be getting things wrong)
Can I inform them through the post? I struggle with using the phone due to my energy levels (long waiting times on the phone, etc) and autism (I find it harder to talk to people when I can’t see their face). The government website says to phone them but I’ve seen elsewhere that I can send a letter and so I’m confused.
Do I need to let ESA and PIP know separately? Or will one phone call/letter to the DWP suffice?
If it does need reporting to them, how soon should I let them know? I’m explaining badly, but basically I’ve read it has to be within a month of the change occurring. Is this true and I should get a letter (if a letter is allowed) sent within the month? Or is the timeframe shorter than that?
Because I’m on ESA, should I expect reporting a change to cause a move to Universal Credit?
As long as I let them know on time, should I expect to have to pay any money (ESA and/or PIP payments) back? This is a just-so-I-know-what-to-expect question, but any thoughts would be appreciated (in case you can’t tell, I’m not good with not knowing facts and what’s expected of me and things that can happen lol)
Is there anything else you think would be useful for me to know, please?
I’m sorry for all the questions, but thank you for any advice ☺️
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