Overpayment Repayment — Scope | Disability forum
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Overpayment Repayment

james19o6
james19o6 Community member Posts: 158 Courageous
edited October 8 in Universal Credit (UC)
Hello everyone,

I recently started working for 35 hours a week for 24k a year and currently receive about 150 pounds a month of UC Payment. 

Today UC called me to say that I have been overpaid about 10k. Can someone assist me please how I can go against it and the process? Also how much are they eligible to deduct if I call the UC debt management?

Thank you everyonr in advance
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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    It was for housing benefit however, it was their fault as the previous case manager but of course as you said it recoverable. Can you advise me please?poppy123456 said:
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.

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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    james19o6 said:
    It was for housing benefit however, it was their fault as the previous case manager but of course as you said it recoverable. Can you advise me please?poppy123456 said:
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.

    The overpayment is for UC housig payment
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    My question is how much can they take from me max if I go for a repayment plan?
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  • calcotti
    calcotti Community member Posts: 10,011 Disability Gamechanger
    edited March 7
    See appendix 2

    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    It will depend on your circumstances. There's a guide here that explains it. As you're currently working then it will be the higher rate. https://www.turn2us.org.uk/Benefit-guides/Overpayments-under-the-Universal-Credit-system/How-is-an-overpayment-recovered

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    Thank you for your help. If anyone has experienced anything with UC overpayment if they can share the outcome that would be great
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    Hi Everyone. So I have received my statement today and I was still eligible for £45 for UC payment due to working. However they have deducted that £45 to UC debt and my starement now shows 0. So does this mean that I have a nil award or I was awarded 45 but paid debt?

    Thank you 
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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    edited May 9
    It means your award was reduced to zero (nil award) because of earnings and repayment of debt.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    Yes thank you poppy but does this count as nil award then?
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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    Yes, it's a nil award. Are you asking because of the future cost of living payments? If so then the criteria says "you may still receive a payment if your award was reduced to zero because of debt"

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    No because I think if you get 6 months nil award then they close your claim. Right?
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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    The next CoL payment isn't due until sometime in the Autumn anyway and the qualifying date hasn't been announced yet.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • calcotti
    calcotti Community member Posts: 10,011 Disability Gamechanger
    james19o6 said:
    No because I think if you get 6 months nil award then they close your claim. Right?
    Logically a payment of nil due to debt repayment is not a nil award (there being a difference between an award and a payment). To close a claim in that circumstance would be unfair because you prevent you repay off the debt through the award.

    I don’t know what actually happens.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    Hi Poppy thank you. But is it crrect that if you get 6 months Nil Award, then your UC claims get closed?

    Atm, I am still waiting for MR outcome and it has been 2 months for the overpayment. Is that normal timeframe?
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  • calcotti
    calcotti Community member Posts: 10,011 Disability Gamechanger
    edited May 9
    james19o6 said:
    Atm, I am still waiting for MR outcome and it has been 2 months for the overpayment. Is that normal timeframe?
    It used to close the claim are one month of nil award but keeps to be after six months. Even then it is not, to the best of my knowledge, automatic so only happens if the case manager gets around to it. 
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • trb10
    trb10 Community member Posts: 53 Connected
    According to that link you should still be left with at least 1p from UC after deductions.
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    trb10 said:
    According to that link you should still be left with at least 1p from UC after deductions.
    Not sure about this but they have left me with NIL AWARD 
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  • james19o6
    james19o6 Community member Posts: 158 Courageous
    Hi Everyone,

    I have received the MR decision now and they have changed their original decision and have lowered the overpayment amount plus they are accepting their mistake but not waiving the overpayment. I have submitted an appeal now and it says that the DWP has until 16th June time to respond. May I kindly ask you everyone what the next steps is like? For instance when is the hearing roughly, does it take a long time for the hearing to be booked? Sorry it is my first and I appreciate everyone help here 
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  • trb10
    trb10 Community member Posts: 53 Connected
    So it's a waiting game now until the DWP respond.  IF they respond by the date given then you will receive their evidence for the appeal which you need to read through carefully and make notes of anything you want to challenge and why.  I've no idea how long appeals are taking, but from my understanding it could be a while.
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