Overpayment Repayment

james19o6
james19o6 Online Community Member Posts: 158 Contributor
edited October 2023 in Universal Credit (UC)
Hello everyone,

I recently started working for 35 hours a week for 24k a year and currently receive about 150 pounds a month of UC Payment. 

Today UC called me to say that I have been overpaid about 10k. Can someone assist me please how I can go against it and the process? Also how much are they eligible to deduct if I call the UC debt management?

Thank you everyonr in advance
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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,736 Championing
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    It was for housing benefit however, it was their fault as the previous case manager but of course as you said it recoverable. Can you advise me please?poppy123456 said:
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.

  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    james19o6 said:
    It was for housing benefit however, it was their fault as the previous case manager but of course as you said it recoverable. Can you advise me please?poppy123456 said:
    What's the overpayment for exactly? If it's for UC then all overpayments are recoverable even if it was their fault.

    The overpayment is for UC housig payment
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    My question is how much can they take from me max if I go for a repayment plan?
  • calcotti
    calcotti Online Community Member Posts: 10,005 Championing
    edited March 2023
    See appendix 2

  • poppy123456
    poppy123456 Online Community Member Posts: 63,736 Championing
    It will depend on your circumstances. There's a guide here that explains it. As you're currently working then it will be the higher rate. https://www.turn2us.org.uk/Benefit-guides/Overpayments-under-the-Universal-Credit-system/How-is-an-overpayment-recovered

  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Thank you for your help. If anyone has experienced anything with UC overpayment if they can share the outcome that would be great
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Hi Everyone. So I have received my statement today and I was still eligible for £45 for UC payment due to working. However they have deducted that £45 to UC debt and my starement now shows 0. So does this mean that I have a nil award or I was awarded 45 but paid debt?

    Thank you 
  • poppy123456
    poppy123456 Online Community Member Posts: 63,736 Championing
    edited May 2023
    It means your award was reduced to zero (nil award) because of earnings and repayment of debt.
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Yes thank you poppy but does this count as nil award then?
  • poppy123456
    poppy123456 Online Community Member Posts: 63,736 Championing
    Yes, it's a nil award. Are you asking because of the future cost of living payments? If so then the criteria says "you may still receive a payment if your award was reduced to zero because of debt"

  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    No because I think if you get 6 months nil award then they close your claim. Right?
  • poppy123456
    poppy123456 Online Community Member Posts: 63,736 Championing
    The next CoL payment isn't due until sometime in the Autumn anyway and the qualifying date hasn't been announced yet.
  • calcotti
    calcotti Online Community Member Posts: 10,005 Championing
    james19o6 said:
    No because I think if you get 6 months nil award then they close your claim. Right?
    Logically a payment of nil due to debt repayment is not a nil award (there being a difference between an award and a payment). To close a claim in that circumstance would be unfair because you prevent you repay off the debt through the award.

    I don’t know what actually happens.
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Hi Poppy thank you. But is it crrect that if you get 6 months Nil Award, then your UC claims get closed?

    Atm, I am still waiting for MR outcome and it has been 2 months for the overpayment. Is that normal timeframe?
  • calcotti
    calcotti Online Community Member Posts: 10,005 Championing
    edited May 2023
    james19o6 said:
    Atm, I am still waiting for MR outcome and it has been 2 months for the overpayment. Is that normal timeframe?
    It used to close the claim are one month of nil award but keeps to be after six months. Even then it is not, to the best of my knowledge, automatic so only happens if the case manager gets around to it. 
  • trb10
    trb10 Online Community Member Posts: 71 Connected
    According to that link you should still be left with at least 1p from UC after deductions.
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    trb10 said:
    According to that link you should still be left with at least 1p from UC after deductions.
    Not sure about this but they have left me with NIL AWARD 
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Hi Everyone,

    I have received the MR decision now and they have changed their original decision and have lowered the overpayment amount plus they are accepting their mistake but not waiving the overpayment. I have submitted an appeal now and it says that the DWP has until 16th June time to respond. May I kindly ask you everyone what the next steps is like? For instance when is the hearing roughly, does it take a long time for the hearing to be booked? Sorry it is my first and I appreciate everyone help here 
  • trb10
    trb10 Online Community Member Posts: 71 Connected
    So it's a waiting game now until the DWP respond.  IF they respond by the date given then you will receive their evidence for the appeal which you need to read through carefully and make notes of anything you want to challenge and why.  I've no idea how long appeals are taking, but from my understanding it could be a while.

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