Has anyone got pip letter for rates

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Comments

  • Neil67
    Neil67 Online Community Member Posts: 3 Listener
    Further to my post above still no sign of update letter. Does anyone have experience of not receiving theirs?
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    I'd contact PIP @Neil67 and let them know you still haven't received the letter, if you're able to:

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
    Find out about call charges

    It's frustrating that you have to chase it up, but do let us know more as and when, good luck!

  • Neil67
    Neil67 Online Community Member Posts: 3 Listener
    Thanks Alex

    What concerns me is if  the letter has been delivered  to a neighbour in error and they have opened it instead of passing it on. I have no evidence of this but the the postman has made errors previously by putting mail in the wrong letterbox. This  it’s feeding into my existing mental health anxieties and severe OCD and is making me feel very I’ll. I am a private person and although I have nothing to hide I hate the thought of a neighbour opening my mail and knowing that I get PiP and becoming jealous etc. I have tried to console myself by thinking that the letter could have gone anywhere or down a black hole. Or that although the DWP say the letter has been issued on the system,  I suppose there are occasions where the letter does not in fact get generated by the DWP.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    It might be helpful to focus on coping strategies to help manage your anxiety and OCD for now @Neil67, it's good to hear you're consoling yourself as best you can. 

    Have you managed to give them a call?
  • KarenSutton
    KarenSutton Online Community Member Posts: 5 Connected
    It is my first time posting so hello. My disability is I am registered severely sight impaired/blind. How do you tell what date members post on here please? Maybe it's my vision problems but I can't see any dates on comments so I I don't know if they were posted recently or years ago.
    My daughter does most admin for me and needs an up to date PIP letter and my most recent one is March 2023 and it is too old for her to use apparently. 
    Are the posts on this thread 2024 or earlier please?
  • poppy123456
    poppy123456 Online Community Member Posts: 63,188 Championing
    It is my first time posting so hello. My disability is I am registered severely sight impaired/blind. How do you tell what date members post on here please? Maybe it's my vision problems but I can't see any dates on comments so I I don't know if they were posted recently or years ago.
    My daughter does most admin for me and needs an up to date PIP letter and my most recent one is March 2023 and it is too old for her to use apparently. 
    Are the posts on this thread 2024 or earlier please?
    This thread is 1 year old. It depends what device you’re using whether it shows the date. Some mobile phones do not show dates. 

    You will need to contact PIP to ask them to send you a letter to confirm your award. Usually letters have to be dated within a year. 
  • KarenSutton
    KarenSutton Online Community Member Posts: 5 Connected
    Thank you Poppy.