Daughters PIP assessment
Donnamc28
Community member Posts: 5 Listener
My daughter is 18 and suffers from Anorexia Nervosa and has received a recent diagnosis of Bipolar Disorder. She does work between 8-14 hours a week at Greggs and has just started. She didn’t get any letter or text message to inform her of this but all of a sudden today, when she was walking home from work pip rang her and started firing out lots of questions at her like can you get the bus alone? It must be hard working at greggs with an eating disorder? Do you need prompting to wash, dress eat etc. She was so caught off guard and wasn’t told this was an assessment. The phone call didn’t last very long and now she is very anxious. Is this a normal thing for pip to do? Was this an assessment? I’m so annoyed as it’s left her in such a state. They shouldn’t be allowed to do this without prior warning. It’s almost like they were trying to catch her off guard to catch her out.
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Comments
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If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.
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This is completely normal if they are considering a paper based assessment.2
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It's 'not great', the DWP should inform a claimant that they will be making contact before any contact is made. For a number of reasons I can think of, one such reason is that the DWP warns about scams.
Here is the DWP Charter - https://www.gov.uk/government/publications/our-customer-charter/our-customer-charter1 -
rebel11 said:It's 'not great', the DWP should inform a claimant that they will be making contact before any contact is made.
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Think this is common now, it avoids any delays in making decision on what type of assessment is needed, as if they sent a letter for every appointment made it would delay the claim longer1
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poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.1
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I know a lot have said this is normal and Thankyou for the replies but she said they were just firing questions at her and I think to make a comment like “Ot must be hard to work at Greggs when you have Anorexia” isn’t really on. She does find it difficult but she’s got a strong work ethic. I had to persuade her not to work full time as it was making her so poorly before as her BMI is only 15 and her poor body couldn’t take it.1
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Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.2
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poppy123456 said:rebel11 said:It's 'not great', the DWP should inform a claimant that they will be making contact before any contact is made.
If the DWP want information, the Claimant needs to be engaged. We are all different, we all process things differently.2 -
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If the DWP want information, the Claimant needs to be engaged in that conversation.
We are all different, we all process things differently i.e. questions etc.
Some Claimants need prepare and ready themselves as they suffer from anxiety.
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Donnamc28 said:I know a lot have said this is normal and Thankyou for the replies but she said they were just firing questions at her and I think to make a comment like “Ot must be hard to work at Greggs when you have Anorexia” isn’t really on. She does find it difficult but she’s got a strong work ethic. I had to persuade her not to work full time as it was making her so poorly before as her BMI is only 15 and her poor body couldn’t take it.
I can see how that would hamper the progress your daughter has made.
She doesn't need comments like that.
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What happens if you don't pick up the phone as I will never answer the phone to a strange number?1
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durhamjaide2001 said:What happens if you don't pick up the phone as I will never answer the phone to a strange number?
DWP do not withhold their number.
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poppy123456 said:Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.1
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Donnamc28 said:poppy123456 said:Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.2
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Donnamc28 said:poppy123456 said:Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.No, it's not 100% guaranteed but i've heard of very few people that have been refused this way. As i advised if they have enough of information to write the report they will do a paper assessment. If they have just a few questions to ask they will ring without warning you to ask those questions.I really don't understand why you would want to put anyone through the anxiety of a full assessment if it's not needed.I think you're making this out to be worse than what it actually is.2
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poppy123456 said:Donnamc28 said:poppy123456 said:Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.No, it's not 100% guaranteed but i've heard of very few people that have been refused this way. As i advised if they have enough of information to write the report they will do a paper assessment. If they have just a few questions to ask they will ring without warning you to ask those questions.I really don't understand why you would want to put anyone through the anxiety of a full assessment if it's not needed.I think you're making this out to be worse than what it actually is.0
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Donnamc28 said:poppy123456 said:Donnamc28 said:poppy123456 said:Donnamc28 said:poppy123456 said:If they are just ringing to ask a few questions then this isn't a full assessment and they don't have to send out an appointment date or time. When this ring like this they are trying to see if a paper based assessment can be completed.A paper based assessment is done when they have enough of information to write the report. In cases like this a full assessment isn't needed. If it's possible to do this i have no idea why someone would choose to put their self through a full assessment.Between my daughter and myself we've had 3 paper based assessments in the past 4 or 5 years.No, it's not 100% guaranteed but i've heard of very few people that have been refused this way. As i advised if they have enough of information to write the report they will do a paper assessment. If they have just a few questions to ask they will ring without warning you to ask those questions.I really don't understand why you would want to put anyone through the anxiety of a full assessment if it's not needed.I think you're making this out to be worse than what it actually is.Hi,As much as I sympathise with you and your daughter over the distress this is causing, you had the opportunity to get everything possible over when you completed the PIP application form. I did 52 pages consisting of "answers" to the questions, evidence (mri scan results, prescriptions etc) and a diary covering a week. My assessment was a paper-based one which resulted in Enhanced for Daily Living and 4 points for Mobility (which was changed at a later date to Enhanced).I`d "listen" to poppy when she gives advice; poppy has been through the assessment process several times not just for herself, but also for her daughter and was successfully awarded PIP following paper-based assessments.You may not like my comments, or those of other contributors, but we are trying to help you get the best possible outcome for your daughter.Andy
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