Hi, I'mtitchyhayz! Unsure what the outcome of my PIP claim is.

titchyhayz
titchyhayz Online Community Member Posts: 9 Listener
edited April 2023 in PIP, DLA, and AA
I’ve received the tx saying we have not made a decision yet and then called them and they said they have made a decision but I’ve not received the tx saying awarded or not so now thinking it a no 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    edited April 2023
    When a decision is made it takes up to 24 hours for it to show on the computer. They will be able to see the decision is made but not what it it. Sometimes they send texts (not always) if it's a new claim, which are usually sent the following morning after the decision is made.
    Not receiving a text yet doesn't mean you haven't been awarded.
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hi @titchyhayz and a warm welcome to our online community, how are you today?

    I understand it can be difficult being left 'in limbo' not knowing the outcome of your PIP claim, but unfortunately I think it's a case of waiting a little while longer until that decision letter is received to know for sure. We'll have everything crossed for you, and if it's the case that the decision goes against what you believe you should have been awarded, we'd be happy to talk you through the next steps.

    Please keep us posted with how you get on. And good luck!

    PS - I've moved your thread to our PIP, DLA and AA category and amended the title to help make it more visible to others.
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    thank you so so much I suffer with diverticulitis disease and anxiety disorder 
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    @poppy123456 oh great it is a new claim I asked for a copy of my report still ain’t received it my anxiety gets the better of me 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Is there anything which usually helps you when you are feeling anxious @titchyhayz? Hopefully, you will receive a copy of your report soon  :)
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    Crochet and playing a game on phone they send another copy of report but according to pip they sent me a descion letter the 7th that clearly untrue as it was Easter Friday and if they made a descion it clearly a bad one as I never received I’ve been awarded tx like everyone on here 
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    Not everyone receives a text if they're successfully awarded.
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    Oh I thought they did as I’ve received other txts and maybe I won’t get it as anxiety disorder and diverticulitis disease ain’t many points and I’ve had a biopsy done also I told them this 
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    No, not always. Are you also aware that it's not awarded based on any diagnosis.
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    Not really what it based on then I understood it was based on dosagnosis 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    It's based on how well you can manage each of the PIP descriptors a majority of the time @titchyhayz, does that make sense?

    It might be helpful to make a note of any examples of time's you've struggled with anything in the descriptors, or what aids you use to help you.
  • titchyhayz
    titchyhayz Online Community Member Posts: 9 Listener
    Yes it does thank you