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PIP and post office

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kitkat94
kitkat94 Community member Posts: 34 Listener
edited April 2023 in PIP, DLA, and AA
I sent a letter off first class signed for on the 12th and it's still not got a signature for it yet it just says accepted at the post office but doesnt say it was delivered yet, is this normal? I would of thought it only take a few days to get the PIP building.. could it be possible its lost or is this a usual time to be waiting?

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  • OverlyAnxious
    OverlyAnxious Community member Posts: 2,804 Championing
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    The 12th was just before the Easter weekend with two bank holidays as well as more items being posted, so deliveries will be a few days slower than normal.

    I'd check tracking again Wednesday afternoon personally.  If it still hasn't been signed for by then, consider it lost and contact PIP if it was a time critical letter.

    Also worth noting that items are signed for by the postman, it takes another few days (or even weeks!) before items get read and uploaded to the PIP system.
  • poppy123456
    poppy123456 Community member Posts: 57,256 Championing
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    Also worth noting that items are signed for by the postman, it takes another few days (or even weeks!) before items get read and uploaded to the PIP system.
    This ^^ which is why sending anything signed for delivery to DWP is often a waste of money. Better off getting proof of posting, which is free from any post office. All you need is proof it was sent, not proof it was delivered.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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