We have not yet made a decision text

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abbeyv95
abbeyv95 Community member Posts: 29 Contributor
Hi all
ive received the following text this morning 
“ We have not yet made a decision on your PIP claim. We will write to you when we have made a decision. You only need to contact us if your circumstances change.”
how long after recieving this text did you hear if you’d be successful?
thank you x
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  • jw68
    jw68 Community member Posts: 40 Connected
    edited May 2023
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    I got the first one of these texts about 10 weeks ago.Still no decision made.
  • poppy123456
    poppy123456 Community member Posts: 57,304 Championing
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    Some it’s a couple of days but others it’s much longer. There’s no timescales after receiving that text. 
  • concon07
    concon07 Community member Posts: 19 Listener
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    Hi

    Out of curiosity when did you have your pip assessment 

    thanks
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    concon07 said:
    Hi

    Out of curiosity when did you have your pip assessment 

    thanks
    I applied in January, had my assessment mid-April. They received the report back on 28th April, then I received the text today. So hopefully I hear something soon!! How about you?
  • concon07
    concon07 Community member Posts: 19 Listener
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    I applied February 6th had my assessment may 4th and two hours later I had text from dwp to say they received the assessment 
    so just waiting game now
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    concon07 said:
    I applied February 6th had my assessment may 4th and two hours later I had text from dwp to say they received the assessment 
    so just waiting game now
    Keep me posting, fingers crossed!!!
  • concon07
    concon07 Community member Posts: 19 Listener
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    @abbeyv95 thank you! Keep me updated too please 
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    concon07 said:
    @abbeyv95 thank you! Keep me updated too please 
    concon07 said:
    @abbeyv95 thank you! Keep me updated too please 
    To be fair when I called up on 4/5 the guy on the phone said it’s taking 2-3 weeks from when they receive the report back. Which would mean it’s 3 weeks this coming Wednesday. However when I phoned on 11/5 they said it’s around 3-4 weeks from when they receive the report… so I anticipate hearing by a week on wed :/ 
    there are different times depending on where your located. 
    You could phone tomoz and ask what the timescales are in your area. 
    Advice call dead on 9am and you get straight through :smile:
  • concon07
    concon07 Community member Posts: 19 Listener
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    @abbeyv95 Hopefully you might hear something back by end of this week then! And I will do thank you. After having my assessment report the assessor scored me to have enhanced on both daily living and enhanced. Have you asked for a report yet?
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    @concon07 aw that’s brilliant news, yes I had my report back and it was the same, enhanced for both. Which will really help me! 
    Just keeping everything crossed they go with that :)
  • poppy123456
    poppy123456 Community member Posts: 57,304 Championing
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    abbeyv95 said:
    concon07 said:
    @abbeyv95 thank you! Keep me updated too please 
    concon07 said:
    @abbeyv95 thank you! Keep me updated too please 
    To be fair when I called up on 4/5 the guy on the phone said it’s taking 2-3 weeks from when they receive the report back. Which would mean it’s 3 weeks this coming Wednesday. However when I phoned on 11/5 they said it’s around 3-4 weeks from when they receive the report… so I anticipate hearing by a week on wed :/ 
    there are different times depending on where your located. 
    You could phone tomoz and ask what the timescales are in your area. 
    Advice call dead on 9am and you get straight through :smile:

    This goes to show that the call centre have no idea on the timescales really. They just sit there telling you what you want to hear. Backlogs are just part of the reason a decision can be delayed. In reality timescales are more like anything up to 12 week once the report was returned. Some take less than this and some take longer.
  • Blue_eyes
    Blue_eyes Community member Posts: 91 Contributor
    edited May 2023
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    Hi,all. In fact,sometimes it's better to be prepared to wait. I am already waiting 12 weeks since my assessment and I think I will have to wait more 🙈
  • VET505
    VET505 Community member Posts: 29 Connected
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    abbeyv95 said:
    concon07 said:
    Hi

    Out of curiosity when did you have your pip assessment 

    thanks
    I applied in January, had my assessment mid-April. They received the report back on 28th April, then I received the text today. So hopefully I hear something soon!! How about you?


    I also got my report back on 28th April I originally applied mid Feb
    and have had the no decision text this morning! Waiting game now 🙄
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    VET505 said:
    abbeyv95 said:
    concon07 said:
    Hi

    Out of curiosity when did you have your pip assessment 

    thanks
    I applied in January, had my assessment mid-April. They received the report back on 28th April, then I received the text today. So hopefully I hear something soon!! How about you?


    I also got my report back on 28th April I originally applied mid Feb
    and have had the no decision text this morning! Waiting game now 🙄
     It makes me so anxious waiting. I don’t know why. I’d rather them just say yes / no on the phone. 
    Don’t want to call again this week as I don’t want to pester already busy people. But agh!
  • VET505
    VET505 Community member Posts: 29 Connected
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    Yes I know kind of makes your mental health worse worrying about not getting it and starting the next process. Hard enough getting a phone call with the GP been trying for 7 days now they say the same thing “call back tomorro every time getting sick of it. the system is a big mess 
  • VET505
    VET505 Community member Posts: 29 Connected
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    abbeyv95 said:
    VET505 said:
    abbeyv95 said:
    concon07 said:
    Hi

    Out of curiosity when did you have your pip assessment 

    thanks
    I applied in January, had my assessment mid-April. They received the report back on 28th April, then I received the text today. So hopefully I hear something soon!! How about you?


    I also got my report back on 28th April I originally applied mid Feb
    and have had the no decision text this morning! Waiting game now 🙄
     It makes me so anxious waiting. I don’t know why. I’d rather them just say yes / no on the phone. 
    Don’t want to call again this week as I don’t want to pester already busy people. But agh!


    I’m sure we will get the text any day now keep us posted!
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    Still nothing, it’s making me so anxious :( 
  • VET505
    VET505 Community member Posts: 29 Connected
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    @abbeyv95 give it time stay positive 
  • abbeyv95
    abbeyv95 Community member Posts: 29 Contributor
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    Morning all!
    so I’ve not yet received the we’ve made a decision text, HOWEVER, I have just gone to phone them asking for an update, and the automated line asked for the last 4 digits of my bank account number (it never usually asks this). It then goes on to tell me my next payment date is 14th June! 
    I’m on hold now to speak to someone :smile:
  • bg844
    bg844 Community member Posts: 3,883 Championing
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    @abbeyv95 The automated line is known to give inaccurate information, backdated payments don't show on this either. I hope it's good news when you get through to an advisor.