Pip review post

gazza1209

Afternoon 

I sent my  review papers last week signed for they should have received them by now but post is still saying not yet delivered getting worried as they have to be back tomorrow is it normal for them just not to sign it and it is there or it still in post and if they arrive late will my pip stop instantly

poppy123456

Signed for delivery doesn’t mean anything at all. Even when they are signed for it will be by someone from Royal Mail and not from DWP itself. They are usually signed for in bulk. 

It’s not classed as arriving until it’s been added to the computer which can take a couple of weeks. 

If you’re concerned and you haven’t already asked for an extension to return them you can ring to ask for this. This will then give you a little extra time for them ti receive it. 

gazza1209

Thanks for the reply will get my wife to phone them today or tomorrow 

poppy123456

It's not unusal to have to wait quite a few weeks for the text saying they've received it and even then they don't always send a text. For my last review in 2021 i didn't receive any text at all.

poppy123456

If you're concerned then you can ring them. Unfortunately, there's nothing anyone can do.

OverlyAnxious

ChrisSCOPEhtfc94 said:

What they can do, like with anybody’s paperwork, is just get the job done and mark it as delivered. 

They get thousands of envelopes to sort through every week.  We'd all like them to be scanned into the system quickly but the practical reality is that it takes a lot of time to do that.

Personally, I think they should be allowing it to be done online (for those with online access), then it would be electronically updated immediately.  I don't know why they're still insisting on wasting so much paper and creating postal emissions with the use of physical forms in this day and age.

poppy123456

Digital new claims started quite sometime ago for some new claimants. This doesn't apply for reviews though. If you feel that strongly about it then you can contact your local MP with your thoughts.

gazza1209

So quick update can't get through on phone at c all today keep getting cut off but royal mail delivered it today got proof of signature so is that OK since they were supposed to be there today am I covered?

poppy123456

gazza1209 said:

So quick update can't get through on phone at c all today keep getting cut off but royal mail delivered it today got proof of signature so is that OK since they were supposed to be there today am I covered?

Signed for delivery doesn't mean it was delivered to DWP today. It will mean it's been signed for by someone from RM and it will be somewhere in the building of the sorting office. It's not classed as arriving with DWP until it's been added to the computer which can sometimes take a couple of weeks.

poppy123456

ChrisSCOPEhtfc94 said:

gazza1209 said:

So quick update can't get through on phone at c all today keep getting cut off but royal mail delivered it today got proof of signature so is that OK since they were supposed to be there today am I covered?

I see  @poppy123456 has replied with what I expected to be the reply,

That's because my reply was the truth. I would appreciate it if you didn't tag me because all my notifications are switched off.

As i advised in a previous comment, if you're not happy then complain to your local MP.