PIP outcome

ohhilotx

Hi all just looking for some advice really

I had a video assessment for PIP on the 10th May, I called up today and was advised I should hear an outcome by the first week of June. I've read a few people saying to request a copy of my report to get an idea of what the outcome may be. Just wondering is this report sent via email or post?

Also, do you receive a text stating the outcome before the letter or just a letter? Lastly, I know every case is different but is it a bad sign it's only taken them 3 weeks? I am currently in receipt of LCWRA as well. Honestly the not knowing is the worse. Any information would be great 

sonicx2001

3 weeks seems quick, I'm expecting mine to take 4-5 weeks, based on what i've read on here, had my assessment on the 23rd April and still waiting for any info from them.

poppy123456

Timescales for decisions once the assessment report is returned is anything up to 12 weeks. 

If awarded they sometimes send a text but not always. I’m not aware of texts being sent if there’s a refusal. 

If successfully awarded and it’s a first time claim without transferring from DLA then any money owed is usually in the bank before you receive the decision letter, this will be sent by post. 

To request a copy of the report you need to ring the PIP helpline. Do be aware though that it’s not the decision letter, it’s a recommendation only. It will be sent by post.

Personal Independence Payment (PIP)

Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433 
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet 
Monday to Friday, 9am to 5pm

sinead7

I had my assessment on the 25th April and I haven't received any info either @soncix2001

sonicx2001

I’m hoping to hear something by the end of may or early June maybe?

poppy123456

sonicx2001 said:

I’m hoping to hear something by the end of may or early June maybe?

Timescales are anything up to 12 weeks after the assessment report was returned. 

ohhilotx

Hey all thanks for the response 
Just spoke to an advisor today, they advised that in relation to receiving my PIP report it can take 7-10 working days to come through. Apparently there's a delay in the postal service?
I also asked about my claim and was advised it hasn't been sent to an advisor yet and couldn't give me a time scale. 
In terms of My claim, I started it back in Feb but my form was lost, think I called up I'm March, restated the process online and then had a telephone video assessment in May. 
Fingers crossed we all get good news

sinead7

I just rang aswell they haven't received my report either the fella on the phone said give it another week or so then ring back to see if they have it then 

poppy123456

sinead7 said:

I just rang aswell they haven't received my report either the fella on the phone said give it another week or so then ring back to see if they have it then 

Your report maybe in an audit. If it is it’s nothing to worry about, it just means they are checking the assessor did their job correctly. The only issue is causes is returning it to DWP because it can’t be returned until the audit is completed. 

sinead7

OK thank you 

abbeyv95

From when the dwp recieved my report, it took around 6 weeks but I did NOT get a text. I just phoned up randomly and it told me my next payment date etc. so I held on the line and they confirmed I was awarded. 

I’d suggest giving it 4-5 weeks then phoning to see if there’s an update  
good luck xx 

sonicx2001

By it, do you mean an automated answer?

ohhilotx

Hey, I relieved a text today stating I'd been awarded pip what a relief! 

etcher

Are they working on a bank holiday?

poppy123456

etcher said:

Are they working on a bank holiday?

They do sometimes. Although the PIP helpline will be closed.

ohhilotx

I received a text 

sinead7

Got a text Friday morning to say they  got my report finally lol 

L_Volunteer

Yay, finally @sinead7! How are you feeling at the moment? 

sinead7

Feeling okay at the moment just didn't realise it would take so long lol x 

sinead7

And got money in my account today I got PIP over the moon not sure on what rate or anything as no letter yet but couldn't be happier 

lmarie3004

@sinead7 that’s brilliant news so pleased for you