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Pip reviews

xxspencer75

Hi could anyone help in answering a question plz pip sent a letter saying they extended my pip for 12mth but my review is still with a case worker and I could hear before has anybody else had this also I rang them up to say I've further evidence of my condition getting worse to be told I need to make a new claim im really confused can anyone please help me thank you.

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Comments

poppy123456

Yes, they are extending awards because the backlogs with review decisions. Your award will continue anyway until a decision is made on your review.

xxspencer75 said:

I rang them up to say I've further evidence of my condition getting worse to be told I need to make a new claim im really confused can anyone please help me thank you.

That's very poor advice you've been given there and not surprising really because call centre staff have very little knowledge of the benefits system.

You can't start a new claim because you're already claiming PIP. You can send more evidence at anytime because you're still in the process of waiting for a review decision.

xxspencer75

Thank you so much for your reply poppy it's put my mind at ease I shall send this further evidence of on Monday.

L_Volunteer

Glad to hear you are feeling more at ease now @xxspencer75. Please do not hesitate to keep us in the loop with how this goes for you and if we can do anything else to help

xxspencer75

I certainly will thank you once again

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