Pip text messages

bertiesmum

Hi, Sorry to bother you,  I have had my telephone assessment then received a message to say they had all the information,  I then received a 2nd message saying they hadn't made a decision,  4 days later I received the same 1st message again? I don't understand what is happening,  I can't phone them I really struggle to speak to people and my anxiety is through the roof,  sorry if this has already been asked 

poppy123456

It's just a duplicate text and nothing to worry about. Once a decision is made you will be contacted. Decisions can take up to about 12 weeks after the assessment report was returned to DWP.

L_Volunteer

Hey @bertiesmum. A warm welcome from me. You are never bothering us - please ask any and all questions you may have. We are here for you. Please don't hesitate to let us know if there's anything else we can do to help