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Txt award

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Cadael15418
Cadael15418 Community member Posts: 8 Listener
Hello I was texted by DWP on Tuesday at 8.04 to say I've been awarded pip and would get a letter in two weeks to say which type it would be,I first started claim in around early march I thought it was April but it was March so could anybody tell me if I would get backpay from that?Its a first claim and also if I got that txt on Tuesday does anybody have an idea when i would be paid.i rang up the pip line before and it said my next pip payment would be on the 24th of July but I haven't had any payment so far so was wondering why they said my next payment,any advice much appreciate.

Comments

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    If you rang the PIP enquiry line @Cadael15418 it's likely it was the automated bit, so it uses set phrases I should think. Congratulations on your award :) 

    Backdated payments should be from when you first made your PIP claim. 
    Online Community Coordinator
    Scope

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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    edited June 2023
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    Any PIP award will start from the day you rang them to start the claim - provided you had already had your health problems for at least three months before you rang.

    The automated PIP line doesn't tell you about arrears.

    Your arrears payment should appear in your bank account 3 to 5 working days after the text.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • Cadael15418
    Cadael15418 Community member Posts: 8 Listener
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    Thank you very much for advice I rang back and spoke to someone so I know we're I am with it now thank you for your replys
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,981 Disability Gamechanger
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    It sounds positive that you now know where you are with it @Cadael15418. How are you feeling about everything at the moment, now you have managed to speak to someone and know where you are with it?  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • Cadael15418
    Cadael15418 Community member Posts: 8 Listener
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    Yes I am feeling abit better now I know we're I stand but now I'm going into a whole nother confusion as I need to find somewhere to live asap and don't know who to talk to.im.on LCWWRA AND PIP
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,911 Disability Gamechanger
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    @Cadael15418 I'd encourage you to reach out to Shelter. They have lots of advice pages on their website that you may find useful to read too :) 
    Hannah - She / Her

    Online Community Coordinator @ Scope

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  • Cadael15418
    Cadael15418 Community member Posts: 8 Listener
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    Thanks Hannah 
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