Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
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award query

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nb73
nb73 Community member Posts: 5 Listener
Hi everyone. hokays I finally got my text this morning to say I've been awarded.
I found an earlier email thread that showed the 0800 number to call to find out what level award I've been given.
I was given a figure from the automated thingy, and was surprised as it matched what I thought I was entitled to - but I noticed on the discussion I found that it can be wrong until a certain timeframe.
I tried to stay on hold for a human but keep being cut off.
Does anyone have any idea if the message is correct once the text has come out, or shall I just try and call again?
thank you x

Comments

  • poppy123456
    poppy123456 Community member Posts: 57,131 Disability Gamechanger
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    It has been know for the automated payment line to give incorrect information. 

    If you want to know what you’ve been awarded then the best time to ring PIP is when the open in the morning at 9am. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • nb73
    nb73 Community member Posts: 5 Listener
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    Hi Poppy
    Thank you - I managed to get through & I've been very fortunate the automated amount was correct.
    10 weeks from beginning to end - I think I've been very lucky with the timescale, and a fair assessor & case manager.
    Good luck to everyone one on here who reads this - it's really not all doom and gloom. 
    Reading all the discussions on here has been brilliant. They're so helpful, and helped keep my stress levels down, I was prepared and ready to go all the way to a tribunal.
    I avoided claiming PIP for 20 years - I genuinely wish I'd claimed before.
    Thank you x


  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,911 Disability Gamechanger
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    @nb73 Congratulations on your award! I'm glad to hear toy managed to get through and find out all the details too. I'm so glad to hear your stress levels are down. 

    I hope you stick around. Would love to see you join us in Coffee Lounge. It's where we play games, have debates and just get to know each other :) 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
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  • nb73
    nb73 Community member Posts: 5 Listener
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    @Hannah_Scope hi - yes i will if that's ok? I really understand just how nerve wracking and stomach churning it is to deal with PIP claims, so if I can help one person cope it'll be worth it.
    again - you guys have helped my mental health massively through all this.
    It's a shame we only really see the bad side of claims in general. Sometimes you can be fortunate and have sensible outcomes.
    x
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,911 Disability Gamechanger
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    Of course it is! :) That'll be lovely! Do you have any hobbies? I could suggest some threads? :)

    It is a shame, and it's such a shame that common sense isn't applied either. A lot of people just need the extra cover of medications or medical equipment outside of prescriptions.  
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
Complete our feedback form and tell us how we can make the community better.

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