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PIP assessors report problems

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pixie87
pixie87 Community member Posts: 4 Listener
edited July 2023 in PIP, DLA, and AA
Hi,

I'm new, I haven't posted anywhere like this before. 
So I'm currently on an enhanced award for both daily living and mobility P.I.P and am undergoing review at the moment.
I had my assessment via telephone with Capita last week which was long but thorough and I told all of my issues.
I recieved a copy of the report today and the report lists all of my issues and the evidence which is all accurate but the points are not consistant with the rest of the report.
For example the report states: "Claimant cannot walk more than 8 meters due to xxxx and symptons of xxxx." but they ticked the box that I can walk over 50 mtrs?
Another example: "Claimant cannot manage finances due to xxx"
but then ticked the box for "can manage money unaided"
Another: "Claimant cannot go out alone due to xxx and syptoms of xxx"
ticked box for can manage any journey unaided.
So bizzarre. The details are in the report of my difficulties and they have listed the proof etc but not given the points.

Has anyone been in this situation. Am so stressed.
Thanks

Comments

  • onlymeagain
    onlymeagain Community member Posts: 53 Courageous
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    From my experience, the part they write 'claimant cannot ...' etc, is using your words. They then give points according to their view.
  • poppy123456
    poppy123456 Community member Posts: 57,180 Disability Gamechanger
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    In the report underneath where the dots are next to the PIP activities/descriptors there's a justification box, the assessor should have put their reason for choosing that descriptor in the box.

    Requesting a copy of the report isn't always the best idea because it does cause a lot of anxiety.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • pixie87
    pixie87 Community member Posts: 4 Listener
    edited July 2023
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    Thanks for the replies. So the justification they have used is "there have been no changes since last assessment in 2020"
    Well on my last assessment I got enhanced on both so that makes no sense.
    They've wrote down my difficulties and said that is consistant with my conditions and evidence. It's very strange indeed.
  • Adrian_Scope
    Adrian_Scope Posts: 11,390 Scope online community team
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    Good morning @pixie87, how are you getting on? I know it hasn't been very long but I was wondering if you have received a decision on your PIP review yet? 
    Community Manager
    Scope
  • pixie87
    pixie87 Community member Posts: 4 Listener
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    Hi. No decision yet. I put in an official complaint with Capita which they have told me they are investigating, and I did send a letter to DWP with some up to date evidence. 
  • Adrian_Scope
    Adrian_Scope Posts: 11,390 Scope online community team
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    Hopefully you won't be kept waiting too much longer and the decision maker will see the contradiction between written text and what the assessor ticked. Good luck @pixie87 and I hope you hear soon. 
    Community Manager
    Scope
  • pixie87
    pixie87 Community member Posts: 4 Listener
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    Thank you. I will come back an update when there is any news
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