DWP complaint and seperate complaint regarding assessor

diane11
Online Community Member Posts: 1 Listener
Hi, I'm new here 👋 have searched through a lot of previous threads but just wondering if anyone could give me some advice about complaining.
My pip review was due in October 2021, I understand covid delayed things. But my health and needs got a lot worse in that time, i was having to borrow money from everyone to get by and I kept chasing them, sending in additional specialist reports. I had my assessment in May. I requested to record it as I've had issues before. The assessor lied, missed out bits, used one medical report as her "evidence" out of 12 reports I had sent in. So I'm going to complain about the assessor. I'm so pleased I recorded it. However, with regards complaining to DWP about the length of time it's taken and then having to go to mandatory reconsideration (thankfully the case worker actually looked at all the reports not just one for evidence) should I mention the diabolical misrepresentation from the assessor to dwp or do they not acknowledge that or count that in their complaint? Is it worth making them aware considering the decision maker took every word she said as fact, despite the evidence being right in front of them
My pip review was due in October 2021, I understand covid delayed things. But my health and needs got a lot worse in that time, i was having to borrow money from everyone to get by and I kept chasing them, sending in additional specialist reports. I had my assessment in May. I requested to record it as I've had issues before. The assessor lied, missed out bits, used one medical report as her "evidence" out of 12 reports I had sent in. So I'm going to complain about the assessor. I'm so pleased I recorded it. However, with regards complaining to DWP about the length of time it's taken and then having to go to mandatory reconsideration (thankfully the case worker actually looked at all the reports not just one for evidence) should I mention the diabolical misrepresentation from the assessor to dwp or do they not acknowledge that or count that in their complaint? Is it worth making them aware considering the decision maker took every word she said as fact, despite the evidence being right in front of them
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Comments
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Hey @diane11, sorry you've not received a response yet. How has the complaint gone so far?
Turn2Us have a page regarding complaining to the DWP and what you can complain about Challenging a PIP decision - Complain about a PIP decision - Turn2us. I hope this helps and isn't too late to help.0
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