If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

PIP pulling a fast one, confusing?

Options
bluefox
bluefox Community member Posts: 642 Pioneering
So, I received my review forms by post on the 12th August and there was no date on the form and I rang them, as the forum advised. The gentleman on the 15th said that I had until 30th September to complete the forms.

I've today received a letter dated 9th August, asking me to complete the forms by August 21st and that apparently I received the forms in July.

What a terrible mess!!!!

I do speak to the DWP through the alternative communication via e-mail but they have ignored my last 3-4 e-mails and sent letters out instead.

I'm so stressed.

Comments

  • poppy123456
    poppy123456 Community member Posts: 57,220 Disability Gamechanger
    Options
    The reason you received that reminder letter today is because the system automatically generates those letters and DWP staff are not responsible for printing them off. 

    There will be a note on the system saying that you’ve been given extra time to return the forms. Even with extra time given it doesn’t stop those letters from being automatically generated. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,911 Disability Gamechanger
    Options
    I'm sorry that stressed you out @bluefox I see Poppy has advised :) How are you getting on with the forms? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
  • woodbine
    woodbine Community member Posts: 12,129 Disability Gamechanger
    Options
    You need to complete the forms and return then about 10-14 days before they are due back, use the envelope provided and don't use recorded delivery but do get proof of postage from the post office

    2024 Election won

  • bluefox
    bluefox Community member Posts: 642 Pioneering
    edited August 2023
    Options
    Thank you guys.

    I'm getting a company to help me because I have a lot of problems at the moment with my mental and physical health and stress is really bad for my conditions. So I think support is needed to be able to fill out the application.

    I will keep in mind Poppy's wonderful advice of at least 3 anecdotal examples of failing to do the tasks. 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,911 Disability Gamechanger
    Options
    I'm glad you are getting support @bluefox. You can always ask Citizen's Advice too if needed :) 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.