Very noisy neighbour

Agnia

Hi i have very noisy neighbour she lives upstairs constantly walks around her room in boots or high heels at night she does make a lot of noise in her bathroom really 
It’s really affecting my health very much 
people are slamming the door in this building they don’t respect other or the note from property management they left a note downstairs for asking all the people to close the door quietly 
i want to call the police every day really but im not doing it 
i live in hell really 

Agnia

i really want to call the police that she really does not respect other neighbour ( me) and im feeling really unwell and scared 

Agnia

im also really scared if i loose my benefits or the government will make a new rules regarding benefits i can be in the street because i am not able to work and to relay on my work like before 
im really scared about it 

Agnia

Thank you @woodbine
Its not a council property 

Agnia

what happens if i call 101 

MW123

Hello Agnia 

Noisy neighbours can be very frustrating and stressful. Have you considered having a polite and calm conversation with your noisy neighbour. They may not be aware of how much their noise is affecting you. Approach them respectfully, explain the situation, and ask if there's anything they can do to reduce the noise during the night. 

The noise issue you have described doesn't fall under the jurisdiction of the police or warrant a 101 call; it's a civil matter. If the noise issue continues and your landlord or property management company doesn't address it, you can reach out to your local councils enviromental health department they will investigated and decide what course of action they can take. Their services are available to anyone dealing with noisy neighbours or noise issues.

 

Agnia

Thank you @MW123 for response 
yes i really did kindly ask them and nothing changed since then 

Jimm_Alumni

Hi @Agnia, first of all I know you're very worried and anxious about those proposed benefits changes. Try not to be, chances are they won't happen as there will be an election between now and then.

This would most likely be a civil matter as @MW123 suggests. I suggest you read this advice section from Citizen's Advice Complaining about your neighbour - Citizens Advice. It goes into detail about what kind of evidence you can collect and steps you can take. Such as getting a mediator in via the council.

Let us know how you get on and keep in touch.

Agnia

Thank you @Jimm_Scope
its really hard for me i don’t have energy to fight with people who doesn’t respect others and i don’t want to fight 
i would like someone to come here and to have a conversation with this person who lives above me or to send her a letter that she disturbs others disabled people (me) 
i really did ask her politely in the past 
nothing changed 
im really unhappy here 
regarding benefits im really worried as well 
thank you 

Agnia

i don’t know how to move somewhere else, landlords they don’t want tenants with benefits 
its really hard 

Agnia

i don’t have motivation due to depression and this place makes me even really worse and ruined my health already and how people around me how they behave 
they slamming theirs doors and pretending that all is fine but isn’t fine 

iza

Hi @Agnia, you must raport to housing oficer and antisocial team. If they don’t do not then make official complain about they services and refer to housing ombudsman. 

Suggest to them to buy noise stop mat to put under vinyl or any other insulation material under they floor to reduce noise. 

Search for organisation who could advocate for you to solve the problem. 

Hannah_Alumni

I'm sorry you've been feeling so anxious again @Agnia. I agree with Iza, about reporting to the housing officer and antisocial team.

I know you want to move, have you reached out to Shelter for advice?