Pip review how long after txt until letter?

ksjm04

Hi everyone i have been waiting around 10 months for my pip review I received a txt on fri saying my pip review is complete and the decision letter could take up to 2 weeks? Has anyone any experience with this is it always as long as 2 weeks to receive the letter? Also It was a review scheduled by them not me that rang however my condition has worsened and i had evidence of this. If i receive a higher amount will they backdate any pay from the start of review or anytime since as its taken so long ? Thanks 😊 

Albus_Scope

Hi there @ksjm04 and welcome to the community!  

Sorry to hear it's dragged on so long, the review letter usually takes around two weeks to arrive, so just hold on a bit longer! 

  Any backpay will be from when the DWP made the decision, if the DWP scheduled the review. It's only if you request a review that backpay could go from the date of your request.   I believe that is the right way around? 

ksjm04

Thank you @Albus_Scope I really have been so stressed if Im honest as I don’t know what to expect as I’ve read some people get money backdated even if it was a normal scheduled review and some people don’t I am not expecting anything back. I just hope I will still get my award … if i rang pip can they tell me decision over the phone? Thanks so much 

poppy123456

Yes you can ring them and they will tell you what the decision is. 

ksjm04

Hi @poppy123456 can i? I was unsure as i read alot of people saying the pip people are just call centre jobs and cant tell us? Do i just ask if a decision has been made? Thanks so much  

poppy123456

Yes they are call centres when ringing any DWP department but they will still tell you the decision. 

Just ask if they can tell you what the decision is. 

ksjm04

@poppy123456 thank you so much 😊 also do you happen to know if i get awarded high rate care or mobility do i have to inform universal credit? Thanks so much for kindly replying 

poppy123456

You can tell them yes, however, a mobility award  will not affect your UC. If you already have standard daily living PIP award then Enhanced will not affect your UC. 

ksjm04

Thanks you so much @poppy123456