Remaining politically neutral during General Election 2024


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Hi again, looking for some advice on reclining chairs

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maddanj
maddanj Community member Posts: 27 Connected
I hope all are enjoying the indian summer.

I've been trying to purchase a recliner chair to allow me to sit with less pain - spinal condition aggrevating sciatic nerve and compressed nerves causing numbness in feet.
I've found a more reasonable priced one in John Lewis but I can't get the furniture dept to provide more information about what the guarantee covers - it states the frame but not if this coveres the reclining mechanism which is integral to the use of the chair.
I've gone through customer services and they are outsourced and don't seem to be able to do anything other than refer back to the sales people.
Any advice would be greatfully recieved as half lying on my sofa is causing other MSK issues.
:-)

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  • Rosie_Scope
    Rosie_Scope Posts: 3,282 Disability Gamechanger
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    Hello @maddanj :)

    Sorry you've not been able to get any answers on your guarantee, sounds like they're sending you round in circles! I did have a quick read on their website and, as you say, it's not clear at all whether 'frame' would cover the mechanism so I can see why you'd be suspicious.

    I've moved your post over to our aids and adaptations board where I hope some of our lovely members will be along shortly to offer some better advice.
    Rosie (she/her)

    Online Community Coordinator @ Scope

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  • Wibbles
    Wibbles Community member Posts: 1,785 Pioneering
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    @maddanj Have you been in touch with your local council (OT) - They are obliged by law to advise you (mine even supply seating) ... you may be wasting your own money  if you buy an unsuitable chair yourself

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