PIP back payment problem

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shalm2023
shalm2023 Online Community Member Posts: 3 Listener
Hi everyone not sure if anyone out there can offer advice. But I have just been awarded PIP both components enhanced. I applied on the 17th of May and was led to belive I would be paid from this date. I have only received a backpayment of £24 is this right or do I need to make a call. Any advice would be greatly appreciated.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Assuming you didn't transfer from DLA and you had the difficulties for at least 3 months when you applied then yes, it should be paid from the date you rang to start your claim.

    The only thing i can think of is that if you owe DWP money for any debt, they can take that money from the money they owe you and it will be sent to debt management to decide what to do.

    You will need to ring PIP to ask why you only received that amount.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm

  • shalm2023
    shalm2023 Online Community Member Posts: 3 Listener
    Completely new claim and first time claiming a benefit so wouldn't owe them a penny. Will give them a ring, hopefully someone helpful answers.
  • Cornish47
    Cornish47 Online Community Member Posts: 4 Listener
    shalm2023 said:
    Completely new claim and first time claiming a benefit so wouldn't owe them a penny. Will give them a ring, hopefully someone helpful answers.
    Let us know how you get on. 
  • Albus_Scope
    Albus_Scope Posts: 10,242 Scope Online Community Coordinator
    Hiya @shalm2023 and welcome to the community!  

    I can see you're already being helped out by some of our superstar regulars, but I just wanted to say hi. :)

    As said above, you should've been backdated to the date of your claim, so something is definitely off here.  Keep us updated please. :)