PIP Review

noman

This is a question on behalf of my partner:

She filled a review form in and sent it back earlier this year,had a text message awhile ago saying we still have your pip form and will be processing your review asap.

She has lower rate daily liviing part and enhanced mobility rate which comes to an end in January 2024.

She has a mobility car which has a hand back date in Feb 2024,she is able to start looking for her next car from 18th November.

Her dilemma is,can she apply for another car whilst her claim is under review with her award due to end in January and not knowing if her award is going to be the same and carry on?

poppy123456

To place an order for a new vehicle you must have at least 12 months remaining on your award. See link https://www.motability.co.uk/how-it-works/

For this reason she will need to wait until a decision is made on her review. 

Motability will extend the lease on her current vehicle if a decision hasn’t been made by the time the lease ends. She will need to contact them nearer the time. 

noman

Thanks poppy,i was aware of the 12 months remaining but was unsure of what she could do otherwise.

Is there any point in her contacting pip about her review and explaining the mobility car situation?

poppy123456

No problem. There’s very little point in ringing them because nothing can be done until a decision is made. Hopefully it won’t be too much longer. 

noman

Thanks again poppy,i'll pass what you have said onto her.

Jimm_Scope

Thankfully the system has these extensions built in, I suppose we should be lucky they considered how slow they might be in doing reviews.

noman

The last text message she had was on 20th November which said,we still have your pip form and will be processing your review asap,you may still need an assessment with a HP,your pip will continue to be paid until we review your claim,you only need to contact us if your circumstances change.

This text sounds like they have extended her award but not heard anything to say they have?

She did contact motability and they have extended her lease till 2025 and have told her that she can keep her present car or apply for a new one which she has done and has already had a test drive of the car which she will get in March.

As motability are in touch with dwp do they know something we don't?

We had a letter yesterday about council tax award and that shows pip payments on it upto January 24?

So a few things making her think her award is extended but nothing solid from pip?

poppy123456

They do extend the award for a year closer to when the award is due to end. They don’t always contact you either. 

Being able to place an order for a motability vehicle definitely suggests it’s been extended because you need at least a year remaining on the award. 

noman

It does seem like they have extended it,Ta poppy,now get back to your packing

noman

She has been on the blower to pip and been told it’s been extended to 2025 but she could still get a review,I hope that’s the end of it now cos my ears are ringing 😂

poppy123456

I thought you said she returned the review form at the beginning of the year? The extension is due to the delays with review decisions and not for any other reason. 

A decision still needs to be made on her current review. 

noman

I worded it wrong poppy my bad,they said her review could be anytime between now and Jan 2025.

noman

She has had a letter now confirming the extension.