What happens if PIP text with a time slot saying they'll call, but then don't?

Juthbert
Juthbert Online Community Member Posts: 67 Contributor
Hello,
I know I'm probably panicking needlessly but at 8.30 this morning I received a text from  DWP saying they've been trying to contact me about my claim and will call between 9 and 9.30am. I'm still sat here anxiously waiting. I haven't had any missed calls, has anyone received the same text, did they eventually call? I am in the process of appealing my MR and they have until the 11th of this month to respond. I'm starting to get myself in a state, which I know isn't helping, but I'm not sure what to do.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,179 Championing
    Sometimes they don’t always ring during the timescale they give you. Hopefully you’ve received the call now. 
  • Juthbert
    Juthbert Online Community Member Posts: 67 Contributor
    Thanks Poppy, I've received another text saying they've responded to my appeal and I don't need to do anything else as a hearing needs to be booked for tribunal 😔