Hi, my name is stacem3! received text message saying it was with a decision maker

stacem3

Hi there new here just looking for some advice if anyone can help? Applied for pip on 22/08/23 had telephone assessment on the 14/11/23 received text message 1hr after assessment saying it was with a descion maker is this a good or bad thing? As ive heard people say different things and wondered if there was any meaning behind how quick people had the text message saying they had received their pip assesment reportml I've read some have had the text message the same day some a few days later mine was 1 hr after assessment it had already been sent to the descion maker. Then another text message saying i would have a descion and any backdated monies if  awarded within 2 weeks of the assessment. Im aware at one point they had a back log but a few people i know have received descion and backpay within 10-13 days recently. It will be 2 weeks on Monday for me. What i want to know what is this automated service. As I've seen a few say they have rang that and it has said on there when their next payment will be witch is then obvious they have been awarded it. I have tried this and do not get the automated service how do I do it? I was told that the letter may take upto 3 weeks due to royal mail but as I say they told me I would receive the descion within 2 weeks and it will have been 2 weeks on Monday we are now on Friday and im aware its the weekend now but I havent heard anything. I spoke to someone today and they said it is still with the descion maker. Again I understand some may hear longer than others but its really starting to worry me now with it been the final stage and just waiting for that descion its really stressful and I would just like to know either way.

poppy123456

The text you received telling you the report has been returned is a standard text. What it doesn't usually tell you is that it's actually with a decision maker so i'm very surprised if it told you that. It's perfectly normal for the report to be returned once it's completed and it means nothing more than this.

Once the report is returned a decision can take anything up to 12 weeks. I've never known the text to tell you a decision will be made within 2 weeks, it's standard for them to tell you "8 weeks."

Once it's allocated to a decision maker it will be placed into a pile with others waiting to be looked at.

Timescales for decisions can vary depending on area and each individual case. It will be different for everyone. Some have decisions quite quickly and other wait longer. Either way, it's no indication of what that decision could be. Some have a decision within a week, others wait several and more and can still be awarded.

The automated payment line has also been known to give incorrect information. One thing you can't do right now is speculate anything.

Once a decision is made you will be contacted.

stacem3

Thankyou so much for your reply. I will await the letter with descion at least it will be sooner as its the last stage. Thanks 

poppy123456

If the report was only returned on 14th November the decision can take up to 12 weeks from then. I'm not sure why the text told you 2 weeks, that's very optimisitic.

stacem3

Yes and the pip assessor also said 2 weeks and when I phoned to enquire they also told me 2-3 weeks for the descion and letter but we shall see. Like I said at least it is with the descion maker and at the final stage now so waiting a bit longer won't hurt. At least I know the next thing to hear/arrive is a descion 

poppy123456

Once the decision is made it can take up to 2 weeks to receive the letter. If awarded successfully and it's a first time claim, without transferring from DLA then any money owed will usually be in your bank before you receive the decision letter.

You may also receive a couple of more texts before the decision is made.. one may tell you that a decision hasn't been made yet and another may tell you they have all the information to make a decision.

stacem3

Thankyou @poppy1234568

Hannah_Alumni

Hello @stacem3

I just wanted to comment and welcome you to the community! Please keep us updated on the outcome! Keeping everything crossed for you

stacem3

Thank-you @Hannah_Scope x