Pip claim new

2»

Comments

  • Curiouscat
    Curiouscat Community member Posts: 14 Listener
    Okay great, thank you!
  • Curiouscat
    Curiouscat Community member Posts: 14 Listener
    Yes it must be the same for everyone. I’m not alone! A bit anxious now though as the deadline is Thursday and I’m not posting til tomorrow. They did take me a while to complete and gather evidence. 

    I would advise you to ring them in the morning and explain what's happened. Tell them that because of your health conditions, you've found it very difficult to get the forms filled in and returned on time and you will be posting it later that day. In exceptional circumstances they can extend that deadline further and this will hopefully allow time for them to receive it. With the Christmas post now everything will be even more busy than usual.

    I returned my review form on Wed 29th November and i haven't yet received any confirmation that it's been received. I got the free certificate of posting.  My deadline was also extended until 12th December.


    Hi, I am in a similar position where I have sent my review but haven’t yet received any confirmation (I also have the certificate of posting). Do you have any idea please of what to do if it reaches the deadline day and they still haven’t confirmed, should I call and ask for another extension?

    I'm not ringing them because i've sent the form and have proof i posted it and that's all we need. Of course you can ring them if you want to ask if it's been received.
    Okay great, thank you!
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    Have spoken to DWP, they said that’s fine to send registered, I’m going to just to put my mind at rest. I won’t sleep otherwise, I want confirmation they have it at least. The person I spoke to also said they usually add another week on anyway even with extension deadline as it’s Christmas? Thanks again 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Have spoken to DWP, they said that’s fine to send registered, I’m going to just to put my mind at rest. I won’t sleep otherwise, I want confirmation they have it at least. The person I spoke to also said they usually add another week on anyway even with extension deadline as it’s Christmas? Thanks again 

    The problem here is that you weren't speaking to anyone from DWP. When ringing any DWP department you are speaking to someone from a call centre, with very little experience or knowledge. As i advised you yesterday, sending registered or recorded delivery doesn't mean PIP will receive it the following day.
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    I thought I was speaking to someone dealing with PIP department, rang number on PIP claim form and went through options to speak to right person? I understand PIP won’t have it in their system the next day but at least I will have proof of receipt. I get very anxious about these things so really just my way of putting my mind to rest! 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    I thought I was speaking to someone dealing with PIP department, rang number on PIP claim form and went through options to speak to right person?
    No, not at all, it's a call centre you're ringing. The same applies to all DWP departments. Proof of receipt will be the certificate of posting but it's entirely up to you which way you send it. I'm just trying to save you wasting your money.

  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    I am please to say I sent the PIP claim
    form yesterday registered, as I explained I was more comfortable doing it that way. That’s just me! It was received signed for today. I have received a text today from DWP saying they have received the forms and will be in contact if they need anything more from me or need an appointment for consultation with health expert.  Now the wait. 
  • Albus_Scope
    Albus_Scope Posts: 6,910 Online Community Coordinator
    I'm glad to hear they've received the forms @destinymoon. now is (for me) the worst bit, I hate waiting.  :D 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    I’m very shocked to hear that they added that to the system today but glad to hear it’s been received so quickly. As they say “first time for everything “
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    I was shocked too! Thanks again for your help.Now the wait, which will probably be long! 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    You’re welcome. I also received a text today saying they received my review form. 

    New claims are usually quicker than reviews. 
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    That’s great. Before Christmas at least! Good luck with your review. Hope it goes well. 
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    Just received a text from DWP. Had my telephone assessment done 30/1/24. Text says they have received written report from independent assessment and should hear within 8 weeks. Saying if any changes I should let them know. I have seen other specialists and been offered treatment they are not aware of. They know about the condition but not that I have received further recommendations of treatment. Is it worth telling them or best just to leave as things are and if I’m not awarded  PIP them submit further information on appeal? Thinking 8 weeks is a long time to wait for decision? 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    That 8 weeks can actually be up to about 12 weeks. If you think the information about the treatment will help then you can send evidence of this to PIP. 
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    I have read on other forums  that you can ask for a copy of the assessors report. Has anyone else done this, in order to give an insight as to what the assessor advised for the DWP to make their decision? 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    I have read on other forums  that you can ask for a copy of the assessors report. Has anyone else done this, in order to give an insight as to what the assessor advised for the DWP to make their decision? 
    Yes you can request it by ringing PIP. However this very often causes so much more stress and anxiety, even if the report is favourable. Sometimes it’s better to wait for the decision.

    If you do request it please remember that it’s a recommendation only and not the decision. 
  • destinymoon
    destinymoon Community member Posts: 130 Contributor
    Thank you. I have rung them and requested a copy. I know it will probably make my anxiety worse with me reading all sorts of things into it! I’m just anxious anyway,  with the prospect of having to appeal etc if it doesn’t go in my favour.