Royal Mail - (non) delivery — Scope | Disability forum
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Royal Mail - (non) delivery

Wibbles
Wibbles Community member Posts: 1,543 Pioneering

According to Royal Mail : "We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors. In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive."

So why have we not received any mail for 3 weeks - in fact we have not seen a postman in our road for 3 weeks !!

I may have missed important letters such as Hospital Appointments - but how would I know ?


Comments

  • poppy123456
    poppy123456 Community member Posts: 52,180 Disability Gamechanger
    It’s perfectly possible not to receive any mail for a while. For myself I know sometimes I don’t. 

    I also don’t always see the post woman but then that’s because I’m not constantly looking out of the window. Unless you do look out of the window constantly how do you know that the post hasn’t been? 

    With all due respect to those Royal Mail staff, a couple of days ago I was expecting 2 parcels but it was Sod’s Law that I wasn’t in between the time they were expected to be delivered. I thought, not to worry because I can just collect them from the office. 

    The deliveries were tracked and I thought it was odd that I didn’t receive notice that they had tried to deliver them. 7.45pm that evening a knock came at the door and to my total surprise it was my usual post woman. I said “blimey, you are working late today “ she replied, well it’s a very busy time and the extra money helps.” Bless her, she looked tired and rushed off her feet. She isn’t a young person either! 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Albus_Scope
    Albus_Scope Posts: 2,883 Scope online community team
    I agree with Poppy here, I can often not receive any post, despite seeing (and hearing) my postie going past each day. 
     Though I did have a similar situation as Poppy. A parcel was due for delivery on the 23rd Nov, but didn't show up for two weeks after and turned up at 8pm with a very tired looking postie.  December is always going to be super busy for an already understaffed postal service, so we do need to be kind to them. 
    Albus (he/him)

    Online Community Coordinator @ Scope

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  • Wibbles
    Wibbles Community member Posts: 1,543 Pioneering
    The royal mail is delivering parcels only in my area 
    That is due to more profits from parcels than letters 
    Letters are building up in the sorting office until they have a large number to deliver all at once 

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