Scoliosis

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Comments

  • honeyhoney
    honeyhoney Online Community Member Posts: 121 Empowering
    Off topic.

    My assessment was with Capita - I had 2 in total, because the first one was interrupted after 20 minutes. (where I was actually being questioned about my depression)
    because the translator disconnected the call. 
    After 11 days, I had a second one with a different assessor who turned me off after 20 minutes.

  • poppy123456
    poppy123456 Online Community Member Posts: 63,193 Championing

    Back to the question, is it normal for them to send you so many reminders?

    1. Two weeks before the assessment, a letter from Capita
    2. One Week Before SMS
    3. Three days before SMS
    4. The day before the text message
    5. hour before SMS

    Is this a normal procedure?





    Yes, perfectly normal to receive that amount of reminders.