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How do I request a breakdown of my UC payment?

Commanded2bwell

I'm now LCWRA. When i started my UC claim I requested a £300 advance to get through the initial 5 week period, which is being paid back via deductions. I migrated from working tax credit and now they day I owe them another £300 for errors in payment, which will be paid in deductions as well.

Is there a particular way of requesting a breakdown of my monthly payments so I see what these deductions amount to? Or do I just address the question to my work coach?

Cheers

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poppy123456

Is the £300 overpayment for Tax credits or UC? When you migrated from Tax credits you should have received your final tax credits award notice once the calculations were completed.

To add up what you've already paid back to UC then you can look back on your monthly statements because it will have all the payments you've made on there.

Commanded2bwell

Hi Poppy,

My last five statements for UC payments are four different amounts. Maybe this is because the various deductions (the advance, the tax credits overpayment) were applied over time and not from the first or second UC payments. Now I have the LCWRA component, or will have (not sure if it arrives this month or next). Either way, it all feels chaotic and makes it difficult to plan, so I would prefer to get a specific breakdown. Also, big elephant in the room, I want to see when and by how much my transitional protection will taper over the next 12 months. I'm just not sure who to ask about this.

poppy123456

The breakdown will be your UC statements each month. I'm not aware of any other breakdown of your payments. You can speak to debt management to ask them how much money you have left to pay back. https://www.gov.uk/government/publications/dwp-debt-management-performance-data/dwp-debt-management-customer-service-standards

Debt Management team

Telephone: 0800 916 0647
Textphone: 0800 916 0651
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 916 0647
Monday to Friday, 8am to 7.30pm

For your Transitional Protection because you're still waiting for the LCWRA element to be included then this may completely erode all of your TP because the LCWRA element is £390.06/month. For this reason you may not be any better off each month but it will depend on how much your TP is.

Commanded2bwell

Hi Poppy, thanks for the information.

I thought the transitional protection was a time dependant component that wound down over the course of 12 months. I only migrated onto UC in October, so if the addition of the LCWRA component can wipe it out, does this mean that it's primarily based on income?

And before January gets much older, Happy New Year, Poppy! In my brief time on these forums, so far, you have been a great help. Thank you.

poppy123456

The 12 months only applies to those that migrate across and have more than £16,000 in capital. Unless their capital drops below £16,000 and then goes back above it and then their UC will end, even if it’s before the 12 months.

Other than that it’s always eroded if other elements increase or you become entitled to other elements. How long it lasts will depend on each individual circumstances. For cases like yourself it will erode much quicker.

Thank you for the new year wishes! Happy New Year to you too. Glad I could help, I’m always around here somewhere 😂