Hi, my name is djparker!

djparker
djparker Community Member Posts: 5 Listener
in Start here and say hello
I have fybromyalgia and osteoarthritis, unfortunately I’m on sick leave as cannot do my job. I am also married and have 4 children 

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  • djparker
    djparker Community Member Posts: 5 Listener
    I was due to receive my universal credit today, nothing has showed on my payments all week, I’ve left messages and phoned several times, today nothing went into bank and non of my bills including rent and car insurance was paid. Now I am low food, no gas and worried on what I’m meant to do now
  • Rosie_Scope
    Rosie_Scope Posts: 9,900 Scope online community team
    Hi @djparker, welcome to the community! I hope you'll find some support and friendship here.

    If you're looking for somewhere to start joining in, our coffee lounge is always a good place. We also have a lot of fun in our games room. Feel free to ask any questions you might have, our members are all very friendly and helpful :)
  • Adrian_Scope
    Adrian_Scope Posts: 14,621 Championing
    Hello @djparker and welcome to the community. 
    I'm really sorry to read your UC wasn't paid when due. Has your statement been uploaded?
    Unfortunately they're not open until Tuesday but I'd suggest on Tuesday asking for them to escalate your concern as your payment is past due. 
    Were there any changes to your claim this month that may have had to be manually looked at? Do you have enough food and things to cover you until Tuesday?
  • djparker
    djparker Community Member Posts: 5 Listener
    Hi Adrian I’ve been checking my uc online every day and nothing has changed, when it came to not seeing anything for payment I’ve called them and spoke to people who can only say we will send a message to your coach, unfortunately I’m on emergency gas and have little money to feed kids, but somehow by the grace of god, I will get through this, just can’t believe they have left me with nothing not even an explanation, our sky was cut off today and not paid so as you can imagine the kids aren’t happy, but I can live without the tv etc, just have to make sure we have enough electric and some food to get us by, god knows about the gas will just figure it out 
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    Are you sure your payment is usually on 30th of every month? Usually they produce your statement about 6 days before that, did you receive that?
  • djparker
    djparker Community Member Posts: 5 Listener
    My statement should have been released on 26th to view, was nothing was showing I phoned them to check, but I do receive it 30th of each month 

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