Seeking Guidance on PIP Payment Discrepancy and Unconfirmed Review Form Status

LittleKitten

Hi everyone,

I hope you're well. I recently received my PIP payment (£165.39 instead of £272.40) and realized there might be an issue with the status of the review forms; I'm uncertain whether they were sent back. Unfortunately, the person assisting with my PIP reclaim is currently away until January 15th.

Has anyone experienced a similar situation or have advice on how to handle this during their absence? I'm looking for insights on both the payment discrepancy and the unconfirmed status of the review forms. Any guidance would be greatly appreciated.

Best regards,

LittleKitten

poppy123456

The first thing you need to do is ring PIP to ask if they've received the forms. If they haven't and the person that helped you if from an advice agency can you ring them to ask if that person left the forms? As a guess your PIP could have been suspended for not returning the forms, which may affect any other benefits you maybe claiming.

MistyMooBlue

Hi LittleKitten, 

I’ve just received the same payment as you did for £165.39 when I normally get £272.40. I saw you posted this back in January so I wondered if you had figured it out and could provide some insight? I would try and contact Capita PIP myself but they are closed for the Easter bank holiday.

Many thanks,

MistyMooBlue 

poppy123456

MistyMooBlue said:

Hi LittleKitten, 

I’ve just received the same payment as you did for £165.39 when I normally get £272.40. I saw you posted this back in January so I wondered if you had figured it out and could provide some insight? I would try and contact Capita PIP myself but they are closed for the Easter bank holiday.

Many thanks,

MistyMooBlue 

It's not Capita you need to ring, it's PIP. The helpline number is

Personal Independence Payment (PIP)

Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433 
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pm

LittleKitten

MistyMooBlue said:

Hi LittleKitten, 

I’ve just received the same payment as you did for £165.39 when I normally get £272.40. I saw you posted this back in January so I wondered if you had figured it out and could provide some insight? I would try and contact Capita PIP myself but they are closed for the Easter bank holiday.

Many thanks,

MistyMooBlue 

This is what the person helping with my claim said to me: "I spoke to DWP after lots of time on hold.

The situation is that the money you are receiving is from your original award. They have received the forms we sent in which is being treated as a new application due to change in circumstance, which is what we wanted.

They have it in the system and they will be sending out an appointment which is the next stage. It’ll more than likely be a telephone appointment and I will be on the call with you.

So this is why you haven’t received any letters yet. The next letter you receive will be for the appointment so let me know when that arrives."

Hopefully that's of some help for you?