Hi, my name is Rocketman2023!

Rocketman2023
Rocketman2023 Online Community Member Posts: 2 Listener
in Start here and say hello!
Hi I currently received pip enhancement and esa however almost 18 months ago I had back payment for quite a bit and ever since my esa stopped. I had a letter last week stating they will pay me Esa from aprill 2024 months away .The other day I brought this attention to my supporting worker and she was puzzled why I wasn’t paid for so long and advised me to call dwp. For 18 months I’ve had no esa but continued to get pip. Anyway when I call them they said they owe me a lot of money and have been trying to contact me. They said that processing team need to speak to me before the payment is processed and that they will call me no one has called me and what do they need to speak me about. Can anyone advise me

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  • Albus_Scope
    Albus_Scope Posts: 8,695 Scope Online Community Coordinator
    Hi @Rocketman2023 welcome to the community. :)

    I can imagine that must've been quite confusing and stressful for you, I'm sorry.  I'd suggest calling them back and making sure they have the correct contact details, as if they'd been trying to contact you, there's a chance they've got your details down wrong somewhere. You can also ask them for an update.  I hope that makes sense? 

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