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We want to hear from you: please tell us about your experience of the online community.

Hi, my name is newuser! Has anyone had a similar experience with motability?

newuser

I have applied for my first motorbility grant. so far it has been a bad experience. First call the adviser tried to fob me off, telling me to go to the site to look for cars without a deposit! However, the make and model of car i've always driven requires a deposit. i then had an email asking for me to pay half the deposit. after declaring i have no savings or means to do this as stated on application. So i’m not optimistic i will be awarded. Has anyone had this experience?

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poppy123456

It will be impossible for anyone here to tell you whether your grant application will be successful or how much if anything they may allow. It’s a grant and it’s not guaranteed.

newuser

my question was not asking would I get it! I was asking if anyone had a similar experience🤷‍♂️

Rosie_Scope

Hi @newuser

welcome to the community. Sorry to hear you've not have a good time with Motability so far.

I've not got experience of this myself, but I'll pop your post over to our transport section where hopefully some more members with similar experiences can share what they went through. I just wanted to let you know first and say hello and welcome!

newuser

Rosie, thank you for the warm welcome 😊 Much appreciated👍

BrettW

If you are wanting a particular car then going the route of a grant could end up being counter-productive to what you are hoping to achieve. If the grant application is approved then they will give you a list of cars to choose from. You can't decide you want a particular car and then apply for a grant to help you finance it because thats not how the grant system works it works on what you require not what you want.

In terms of the Motability scheme you have to have at least some flexibility in terms of the vehicle you wish to choose, especially if you are not in a position to come up with, what in some cases, turn out to be quite large advance payments.

I've seen it on a lot of various Motability forums where people are basically being 'badge snobs' rather than actually looking for a car that is suitable for their requirements and then end up complaining loudly that they can't afford the AP of usually a BMW, Mercedes or Audi and will not even look at anything else even though there are alternatives on the scheme that would be more than suitable for them. I am not saying this is whats happening in your particular case but I can say with certainty that the grant scheme will not take into account the fact that you are used to driving a particular brand or model of car when it comes to what they will offer you in terms of vehicle choice if your application is approved and will only offer a choice of what they consider suitable for your needs.

66Mustang

I don't think them telling you to look at cars that don't require a deposit is necessarily a "fob off" because it is sound advice. As stated the fact that you have always driven a certain car doesn't mean anything so before you ask for a grant it would be worth looking to see if anything from a different brand fits your needs as you may be pleasantly surprised and find that you do not require a grant in the first place.

newuser

66Mustang said:

I don't think them telling you to look at cars that don't require a deposit is necessarily a "fob off" because it is sound advice. As stated the fact that you have always driven a certain car doesn't mean anything so before you ask for a grant it would be worth looking to see if anything from a different brand fits your needs as you may be pleasantly surprised and find that you do not require a grant in the first place.

i have already looked at different cars but they do to suit my needs! hence why I have applied for a grant! surely best practice would help the client with their needs to improve their quality of life and mobility! seems pointless having a grant in the first instance ! May as well tell everyone to get a car without a grant. Much fairer process !

BrettW

@newuser so exactly what cars do you consider suitable for your needs and why only those cars?

If you can give us insight into what you are looking for in a car there's enough of us on here in various Motability cars to maybe offer you alternatives you might not have considered.

newuser

Hi thank you. I have exhausted all options, I now await the decision that the decision makers will make on what they think Is right for me. I have no say or control over what Is decided ultimately. Therefore a mute point, and no need to discuss any further I believe. BrettW said:

@newuser so exactly what cars do you consider suitable for your needs and why only those cars?

If you can give us insight into what you are looking for in a car there's enough of us on here in various Motability cars to maybe offer you alternatives you might not have considered.