Pip assessment help.

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Lsecrets
Lsecrets Online Community Member Posts: 21 Listener
Hi

I had my assessment via telephone yesterday and the lady was running two hours late. When she called the first thing she said to me was I apologise, I was having trouble finding your paperwork and forms. during the call. I noticed she had no idea what my conditions was or any of my diagnosis and was asking questions, but getting in a muddle with what she was writing, so I had to keep trying to correct her. She was also saying things like oh, you can manage bills you've written which I hadn't, and then she would say maybe that's me maybe that's my mistake. we was on the phone call for two hours and at the end she was making me name all of my conditions and how they affect me even though we had just gone through everything. I did ask her if she received all my evidence and forms and she said yes, but I'm sure she hadn't read anything or had the right form that I'd filled out. Now I'm really worried about the outcome and what I should do. Any advice would be appreciated.

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 6,196 Scope Online Community Coordinator
    Hi @Lsecrets. Sorry to hear that you're worried about your pip assessment and your assessor didn't seem organised. It's difficult to say whether this will affect the outcome or not, but it's understandable that you're feeling worried by it. Have you received a text to say your report has been received?

    Perhaps you could request a copy of your report to see what was written down and go from there :)

    I'm sure some of our other members have been through similar things and can offer some advice too.
  • Lsecrets
    Lsecrets Online Community Member Posts: 21 Listener
    Hi @Rosie_Scope

    Yes I received that at 8am this morning.
    if I receive a copy and notice things that are incorrect can I ask for it to be changed before a decision is made.

    Thank you for your reply I really appreciate it. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Lsecrets said:
    Hi @Rosie_Scope

    Yes I received that at 8am this morning.
    if I receive a copy and notice things that are incorrect can I ask for it to be changed before a decision is made.

    Thank you for your reply I really appreciate it. 
    You can’t specifically ask for things to be changed in the report because that’s not possible. 

    You can ring PIP to ask to speak to a decision maker and you can tell them your thoughts. 

    Please remember that the report is not the decision, it’s a recommendation only. They do mostly go with it but it has been known for them to go against it.