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esa

ketokid

Hi didn't get my ESA today never happened before always get paid every two weeks .going to ring them tomorrow so worried

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poppy123456

I'm afraid I can only guess why it wasn't paid today so yes you will need to ring them.

Hannah_Alumni

Hello @ketokid

Were you able to get through to ESA?

ketokid

Hi Hannah. yes rang them at 8am this morning , really nice lady said that the payment hadn't be issued or processed for some reason its never happened before. She said she would sort it out and it should go in the account today but up to now 16.08 pm its not gone in but she did say it could take till midnight

Hannah_Alumni

@ketokid I hope it does go in before midnight! I'm glad you managed to get through and speak to someone nice

ketokid

Still not gone in so ill will have to spend ages on the phone again its really taking its toll on my mental health which was bad enough already , I'm also waiting for the decision on my pip mandatory reconsideration as my pip review came back with only two points which absolutely crazy I'm really at the end off my tether don't think I can take much more I really don't.

Hannah_Alumni

I am so sorry it hasn't gone in @ketokid and that it's taken a toll on your mental health. Can I ask, have you got support for your mental health? If you ever feel the need to speak to someone, you have us in the community

and I would encourage you to reach out to SHOUT. They are a 24/7 texting service and were so helpful to me when I was going through the process for my LCWRA element.

They can also support with the wait for your PIP decision. Did you have support with your claim? Scope has an information page you may find helpful to read with support information.

There are many members here who have felt the same exhaustion over the process, and I am so frustrated for you. Did you manage to get through to them since this morning?

ketokid

Hi Hannah, yes spoke to someone they sorted it out so the money went in about lunch time . I use scope telephone helpline a lot they are amazing. has for my mental health I've been on loads of different antidepressants over the years they don't suit me makes things worse

Hannah_Alumni

@ketokid I am glad it's finally been sorted! And that you found our helpline helpful

Have you spoken to your GP about it? The NHS has talking therapies that may be able to help.

ketokid

Hi Hannah the doctor has put me on a antidepressant but she has also upped the dose thanks for your info .

Jimm_Alumni

ketokid said:

Hi Hannah the doctor has put me on a antidepressant but she has also upped the dose thanks for your info .

Thanks for updating us

How are you feeling today?

ketokid

Hi Hannah still very anxious about the mandatory reconsideration

Hannah_Alumni

I'm glad you are getting support from your GP

I'm sorry you are feeling so anxious. Why not join us in our Games Lounge? Help keep your mind off things.

Did the information page help?