PIP TELEPHONE CALLS — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

PIP TELEPHONE CALLS

Options
Pjharris84
Pjharris84 Community member Posts: 14 Listener
Hi All, I'm waiting for my PIP decision so I jump every time the phone rings.  Does anyone know if the Decision Maker would ever call from a mobile number, or has anyone had this happen? I'm assuming it'll be an 0800 number if it's the DWP?

Comments

  • woodbine
    woodbine Community member Posts: 11,652 Disability Gamechanger
    Options
    The decision will be in writing, if its a new claim the payment may arrive in your bank before you get the letter if you have been given an award
    2024 The year of the general election...the time for change is coming 💡

  • poppy123456
    poppy123456 Community member Posts: 54,189 Disability Gamechanger
    Options
    They will only ring if they have any questions to ask before making a decision but I wouldn't expect them to ring because it's rare. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Pjharris84
    Pjharris84 Community member Posts: 14 Listener
    Options
    woodbine said:
    The decision will be in writing, if its a new claim the payment may arrive in your bank before you get the letter if you have been given an award
    Thanks, I was aware that it wouldn't be an award call, I just wondered if the assessors ever needed to call you for anything else, for example to check details etc.
  • Pjharris84
    Pjharris84 Community member Posts: 14 Listener
    Options
    They will only ring if they have any questions to ask before making a decision but I wouldn't expect them to ring because it's rare. 
    Thanks Poppy.

    They rang this morning to say I will be getting an award and to check if I was OK with receiving a large back payment into my account. They said the award will be made today and I will get the letter next week. It was an 0800 number.

    Thanks to everyone for your support over the period I've been claiming. I know I can be difficult to talk to at times due to the autism, so I appreciate the support.

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.