Successful Award but confused!

julieajay

Hi all 

Just joined, I’ve found the PIP info &support really useful over the last few months 😃

I applied for pip for the first time in October 2023, I had my assessment February 26th 2024 (which took over 3 & 1/2 hours) and received a text on 14th March to say I have been awarded pip. 

I called & spoke to them and wondered if anyone could explain/advise as I’m really confused. 

Yesterday I received back pay of £290. Helpline told me it was backdated pay for 27th Feb for 2 weeks, I’ve seen a lot of people on the forum saying it’s backdated to when you first call, which for me would be October? Just confused as to why it’s for 2 weeks. 

For anyone going through the application/waiting, have to say I’ve found the process fine & assessor was very very kind & understanding 

julieajay

Ok thank you, hopefully the letter will make it clearer 🤞

poppy123456

Usually it's paid from the date you rang to start your claim, providing you had the difficulties for at least 3 months at that time. 

If it was me I would ring to ask why you only received that amount, I wouldn't wait for the letter. 

julieajay

Thank you & appreciate the reply, I’ll try calling again today. I’ve had the problems for over a year with medical evidence etc provided so I’m not sure, hopefully get a clearer answer today 🤞 Thanks

julieajay

So I called them, he was really helpful and seemed quite confused too, he spoke to a case manager who said he assumes it’s been an error and they’ll speak to decision maker today, and any additional payments will be issued. 

Thanks for the help both 🙂

Adrian_Scope

That's great news @julieajay, I hope they get it sorted out quickly for you.  

julieajay

Thanks Adrian 🙄

julieajay

Meant to post a 🙂 Sorry not sure how to edit my comment 🙈

Adrian_Scope

Haha, no problem @julieajay. I read it a couple of times and was trying to work out what I may have said wrong before I spotted your reply! 

julieajay

🤣 Ah really sorry felt awful and couldn’t figure out how to edit it 🤣🙈  

Adrian_Scope

No need to feel bad, I've done it plenty of time too!
Unfortunately you need to be a member for a little while before it'll allow you to edit your own posts. When it does, a little cog should appear in the top right corner of your post and will give you the option to edit under there.