Successful Award but confused! — Scope | Disability forum
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Successful Award but confused!

julieajay
julieajay Community member Posts: 7 Listener
Hi all 

Just joined, I’ve found the PIP info &support really useful over the last few months 😃

I applied for pip for the first time in October 2023, I had my assessment February 26th 2024 (which took over 3 & 1/2 hours) and received a text on 14th March to say I have been awarded pip. 

I called & spoke to them and wondered if anyone could explain/advise as I’m really confused. 

Yesterday I received back pay of £290. Helpline told me it was backdated pay for 27th Feb for 2 weeks, I’ve seen a lot of people on the forum saying it’s backdated to when you first call, which for me would be October? Just confused as to why it’s for 2 weeks. 

For anyone going through the application/waiting, have to say I’ve found the process fine & assessor was very very kind & understanding 

Comments

  • woodbine
    woodbine Community member Posts: 11,592 Disability Gamechanger
    edited March 20
    you will get a letter in a few days explaining the award and the payment, although I would have thought it would be back-dated to October.
    Welcome to scope @julieajay
    2024 The year of the general election...the time for change is coming 💡

  • julieajay
    julieajay Community member Posts: 7 Listener
    Ok thank you, hopefully the letter will make it clearer 🤞
  • poppy123456
    poppy123456 Community member Posts: 53,808 Disability Gamechanger
    Usually it's paid from the date you rang to start your claim, providing you had the difficulties for at least 3 months at that time. 

    If it was me I would ring to ask why you only received that amount, I wouldn't wait for the letter. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • julieajay
    julieajay Community member Posts: 7 Listener
    Thank you & appreciate the reply, I’ll try calling again today. I’ve had the problems for over a year with medical evidence etc provided so I’m not sure, hopefully get a clearer answer today 🤞 Thanks
  • julieajay
    julieajay Community member Posts: 7 Listener
    So I called them, he was really helpful and seemed quite confused too, he spoke to a case manager who said he assumes it’s been an error and they’ll speak to decision maker today, and any additional payments will be issued. 

    Thanks for the help both 🙂
  • Adrian_Scope
    Adrian_Scope Posts: 10,935 Scope online community team
    That's great news @julieajay, I hope they get it sorted out quickly for you. :) 
    Community Manager
    Scope
  • julieajay
    julieajay Community member Posts: 7 Listener
    Thanks Adrian 🙄
  • julieajay
    julieajay Community member Posts: 7 Listener
    Meant to post a 🙂 Sorry not sure how to edit my comment 🙈
  • Adrian_Scope
    Adrian_Scope Posts: 10,935 Scope online community team
    Haha, no problem @julieajay. I read it a couple of times and was trying to work out what I may have said wrong before I spotted your reply! 
    Community Manager
    Scope
  • julieajay
    julieajay Community member Posts: 7 Listener
    🤣 Ah really sorry felt awful and couldn’t figure out how to edit it 🤣🙈  
  • Adrian_Scope
    Adrian_Scope Posts: 10,935 Scope online community team
    No need to feel bad, I've done it plenty of time too!
    Unfortunately you need to be a member for a little while before it'll allow you to edit your own posts. When it does, a little cog should appear in the top right corner of your post and will give you the option to edit under there.
    Community Manager
    Scope

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