Hi, my name is MarieRob69! — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Hi, my name is MarieRob69!

MarieRob69
MarieRob69 Community member Posts: 9 Listener
I am waiting on a tribunal date for my pip award . I got 6 points on living and 4 on mobility.  Last Wednesday I had a missed call from DWP . the voice message said don't phone them as if they need me they will phone me back. A week later and still no call. Please can anyone help with what this could be possibly about. Thanks in advance. 

Comments

  • poppy123456
    poppy123456 Community member Posts: 53,941 Disability Gamechanger
    I'm afraid it will be impossible for anyone here to guess what they could have wanted you for. All I can advise is you ring PIP to ask if they can give you any information. If there's any notes on the system they will tell you. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Albus_Scope
    Albus_Scope Posts: 3,930 Scope online community team
    Heya @MarieRob69 and welcome to the community. :)

    As Poppy has said, we'd be unable to say why they were calling, but I would suggest giving them a ring back to ask, just to be on the safe side. 


    Albus (he/him)

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
    Opinions expressed are solely my own.
    Neurodivergent.
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    I have had my bundle asking for my appeal to be dismissed also it says appeal call made to claimant unable to make contact.  Does anyone know what this means. Thanks in advance. 
  • chiarieds
    chiarieds Community member Posts: 16,102 Disability Gamechanger
    edited April 6
    Hi @MarieRob69 - I wonder if you called to find out more (0800 121 4433)? When you received your bundle, did it say that the DWP disagreed with awarding you PIP? If so, then they normally say this, so that's nothing to worry about. As to why the DWP were ringing, then you can only find out by phoning the number above. The best time to ring is when they open at 9 am on week days.
  • poppy123456
    poppy123456 Community member Posts: 53,941 Disability Gamechanger
    I have had my bundle asking for my appeal to be dismissed 
    That's perfectly normal for them to request this. HMCTS will not dismiss the appeal. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    chiarieds said:
    Hi @MarieRob69 - I wonder if you called to find out more (0800 121 4433)? When you received your bundle, did it say that the DWP disagreed with awarding you PIP? If so, then they normally say this, so that's nothing to worry about. As to why the DWP were ringing, then you can only find out by phoning the number above. The best time to ring is when they open at 9 am on week days.
    chiarieds said:
    Hi @MarieRob69 - I wonder if you called to find out more (0800 121 4433)? When you received your bundle, did it say that the DWP disagreed with awarding you PIP? If so, then they normally say this, so that's nothing to worry about. As to why the DWP were ringing, then you can only find out by phoning the number above. The best time to ring is when they open at 9 am on week days.
    Thank you so much . Yes they said they disagree.  I got 6 points for daily living and 4 on mobility.  I can't stand in the shower and need a chair as I can't bend my knee.  So I got 2 points for that I also need assistance to dress my bottom half but they didn't give me any points for that. Surely if I need assistance in the shower its the same as dressing bottom half . It doesn't make sense.  
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    I have had my bundle asking for my appeal to be dismissed 
    That's perfectly normal for them to request this. HMCTS will not dismiss the appeal. 
    Thanks have you ever heard them also saying on the bundle  appeal call made to claimant unable to contact.  
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    @poppy123456 thanks . Have you any clue to what it means when it says Appeal call made to claimant.  
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    @chiarieds thanks I will phone Monday.  Have you any clue to why on the bundle it says appeal call made to claimant unable to make contact.  
  • chiarieds
    chiarieds Community member Posts: 16,102 Disability Gamechanger
    Just because that's what happened. The DWP tried to call you, &, as they didn't ring back, they haven't contacted you.
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    @chiarieds Is it protocol that they phone you . Possibly to let you know  they are in  disagreement. Sorry for the daft questions I don't know the first thing about it. Thanks again 
  • chiarieds
    chiarieds Community member Posts: 16,102 Disability Gamechanger
    They sometimes phone, but I've never heard of them doing so to say they disagree with your appeal, as that's completely normal.
  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    @chiarieds the ones you have heard about what did they phone for . Hope this is OK to ask . 
  • poppy123456
    poppy123456 Community member Posts: 53,941 Disability Gamechanger
    Before DWP respond to an appeal they will review your claim. Sometimes (though rarely) they may ring to make an offer of an award.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Jimm_Scope
    Jimm_Scope Posts: 2,705 Scope online community team
    I've never heard of the DWP ever not asking for the claim to be dismissed. Usually if they're certain they will lose they will, as Poppy mentions, sometimes ring to make an offer of an award.
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

    Concerned about another member's safety or wellbeing? Flag your concerns with us. 
    Want to give us feedback? Complete our feedback form now.
    Opinions are my own, such as mashed potato being bad.
  • chiarieds
    chiarieds Community member Posts: 16,102 Disability Gamechanger
    .....Usually if they're certain they will lose they will, as Poppy mentions, sometimes ring to make an offer of an award.
    Or, usually because they feel a Tribunal will award a higher, or longer award, or both to a claimant, the DWP will make a lower offer beforehand.

  • MarieRob69
    MarieRob69 Community member Posts: 9 Listener
    @Jimm_Scope thanks . I only had one missed call . Then a week later received my bundle.  Do you think they will phone me back . 
  • poppy123456
    poppy123456 Community member Posts: 53,941 Disability Gamechanger
    @Jimm_Scope thanks . I only had one missed call . Then a week later received my bundle.  Do you think they will phone me back . 
    It would be impossible for anyone to predict that. Please also note that sometimes they ring to ask questions before responding but they don't always go onto offer an award. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.