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Hi my names Adam wondering on advise about pip claims

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adamnoe89
adamnoe89 Community member Posts: 16 Listener
edited April 6 in PIP, DLA, and AA
I started my claim on the 30Th of March for severe knee and back and also 4 severe mental health and mental disorders. I have just received a text saying We have not yet made a decision on your PIP claim. We will write to you when we have made a decision. You only need to contact us if your circumstances change. It has not been over a year and had lots of phone calls to decision makers about this to be told they are extremely busy.
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Comments

  • chiarieds
    chiarieds Community member Posts: 16,162 Disability Gamechanger
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    Hi @adamnoe89 - & welcome to the community. Unfortunately it's true, PIP claims are taking some time, especially reviews, so all you can do is wait. The text you received is just a standard one which many receive.
  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    Hi thanks and this is a new claim my partner applied 6 months ago and got allowed within 2 months for depression I’m still battling a year later to see if they have mad a decision to allow or deny I was told 8 week after my appointment last year in April and it is now been 53 weeks🤦🏼‍♂️
  • curiouskitten
    curiouskitten Community member Posts: 22 Courageous
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    That doesn't sound right, claims aren't taking that long at the moment, I've read on this site from people who have applied and got a decision within 3 months from start to finish. Some good news though is that they backdated so if successful you'll get a big payday. I would phone them up and insist on talking to somebody (well actually I personally wouldn't as anxiety wouldn't let me be that direct) but it's what I would want to do. Good luck 😊 
  • poppy123456
    poppy123456 Community member Posts: 57,135 Disability Gamechanger
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    That's a very long time to wait for a new claim. If you already have a PIP award and this was a review, a year is fairly normal at the moment. New claims shouldn't take longer than about 4-6 months. 

    I would advise you to contact your local MP.https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Jimm_Scope
    Jimm_Scope Posts: 3,610 Disability Gamechanger
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    Welcome to the community @adamnoe89. I hope you're doing well today, despite everything. 

    As other's have said, that seems like a very, very long time. Contacting your MP, like Poppy mentions, can sometimes poke the DWP into action. I hope you have an MP who is the kind to help out their constituents. 

    I'll move this discussion to our PIP section incase you have more questions.
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

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  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    adamnoe89 said:
    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 
    When did you contact your MP?

    You only posted on 5th April with an edit to your post on the 6th

    Not sure how they can give you a decision when they say that they have lost your assessment as they obviously wouldn’t have anything to assess you from or make a decision against.

    maybe I am missing something having read your post.
  • poppy123456
    poppy123456 Community member Posts: 57,135 Disability Gamechanger
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    Bydand said:
    adamnoe89 said:
    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 

    You only posted on 5th April with an edit to your post on the 6th

    .
    They couldn't have edited their own comment because new members can't edit. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    Bydand said:
    adamnoe89 said:
    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 

    You only posted on 5th April with an edit to your post on the 6th

    .
    They couldn't have edited their own comment because new members can't edit. 
    Well someone has as it shows next to his posting name ….posted on 5th, edited on 6th

    no biggie, just confuses people replying…going by the timeline and the advice to contact MP this would have had to all be done on Frid 5th as DWP not open weekend….and you replied to the postee on Sat 6th advising contact MP….
  • poppy123456
    poppy123456 Community member Posts: 57,135 Disability Gamechanger
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    Bydand said:
    Bydand said:
    adamnoe89 said:
    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 

    You only posted on 5th April with an edit to your post on the 6th

    .
    They couldn't have edited their own comment because new members can't edit. 
    Well someone has as it shows next to his posting name ….posted on 5th, edited on 6th

    no biggie, just confuses people replying…going by the timeline and the advice to contact MP this would have had to all be done on Frid 5th as DWP not open weekend….and you replied to the postee on Sat 6th advising contact MP….
    Only admin can edit a comment the following day. Even those members with "disability game changer" on their account only have 59 minutes to edit their comment. After that only admin can do this. 

    I do agree that it seems rather quick to have had a response from an MP on the weekend. DWP staff do sometimes work Saturdays, especially when there's backlogs and there's plenty of those. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    Bydand said:
    Bydand said:
    adamnoe89 said:
    I contacted my MP and got a update it turned out they lost my assessments but been told I should have a decision within the week so fingers crossed thanks for the reply 

    You only posted on 5th April with an edit to your post on the 6th

    .
    They couldn't have edited their own comment because new members can't edit. 
    Well someone has as it shows next to his posting name ….posted on 5th, edited on 6th

    no biggie, just confuses people replying…going by the timeline and the advice to contact MP this would have had to all be done on Frid 5th as DWP not open weekend….and you replied to the postee on Sat 6th advising contact MP….
    Only admin can edit a comment the following day. Even those members with "disability game changer" on their account only have 59 minutes to edit their comment. After that only admin can do this. 

    I do agree that it seems rather quick to have had a response from an MP on the weekend. DWP staff do sometimes work Saturdays, especially when there's backlogs and there's plenty of those. 

    Hi,
    It’s a mystery then.

    Have a great remainder of the day, and from myself and I’m sure others, thank you (and all the other contributors) for the help that you give to people. Always very measured responses and to the point….It is always enjoyable to read your responses and I know that I have learnt a lot from you that I was previously unaware of, everyday is a school day!




  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    I contacted my MP the start of the week and then came across this forum to ask for advice this is the message I got the phone call on the 17th of June was to advise me of and appointment it took them 10-11 months to receive my assessment and was told Friday from them they didn’t make a decision (I have blocked out part of the message due to it containing a phone number 
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    adamnoe89 said:
    I contacted my MP the start of the week and then came across this forum to ask for advice this is the message I got the phone call on the 17th of June was to advise me of and appointment it took them 10-11 months to receive my assessment and was told Friday from them they didn’t make a decision (I have blocked out part of the message due to it containing a phone number 
    so, if I am reading this correctly, the following is the situation so far for the sake of clarity.

    You initially applied for PIP in March 2023. 

    You had appointment in April 2023 and was told that you should hear something within an 8 week period.

    You never heard anything back and have subsequently phoned or contacted them several times to be told they are busy or something similar.

    Getting nowhere, You contacted you MP at the start of this week (beginning of April 2024) and was told they could not find your assessment.

    You subsequently state that you received a txt message on Frid  stating that they had received the report based on your assessment but that they had not made a decision yet and that this could take 8 weeks……..Are you saying this txt was on the Friday just past, ie the 5th of April 2024?, because I read your screenshot as having received two txts pretty much one after the other on Frid 22nd March 2024 as the last message is from the same date, just 12 mins later…..If the message was from the 5 th March it would give that date and time as the other txt messages have.

    soooo..from my perspective, the situation as it stands currently is that after a lengthy wait you finally received a txt message on Frid 22nd March 2024 stating that they had received your assessment report but that they had not made a decision yet, and that this could take 8 weeks to do.

    Are you asking whether you will get a decision within this 8 week timescale?






  • Jimm_Scope
    Jimm_Scope Posts: 3,610 Disability Gamechanger
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    When I moved it here from the Start here and say hello category I also renamed it, so it will show up as edited. Sorry for any confusion
    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

    Concerned about another member's safety or wellbeing? Flag your concerns with us. 
    Want to give us feedback? Complete our feedback form now.
    Opinions are my own, such as mashed potato being bad.
  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    The text message was sent on the 22nd match saying they received it after nearly a year since my appointment and the last text about not yet making a decision was send Friday 5th April 
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    adamnoe89 said:
    The text message was sent on the 22nd match saying they received it after nearly a year since my appointment and the last text about not yet making a decision was send Friday 5th April 
    Well, that’s some wait you’ve had, hopefully light at the end of the tunnel for you shortly. If you have had contact with your MP, it might be worth them chasing up again in the next few weeks.

    Take it easy
    s
  • rubin16
    rubin16 Community member, Scope Member Posts: 787 Disability Gamechanger
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    I have to agree that is some lengthy wait to have to wait for your claim, wishing you are successful as the bright side is you'll have a massive backpayment if your claim is successful.

    Wishing you all the best.
    I have Autism, ADHD, Schizophrenia, Gilberts Syndrome and Crohn's Disease and have knowledge in these areas.


  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    Thanks you all hopefully get some news in the next few worked I will comment again of the outcome 
  • adamnoe89
    adamnoe89 Community member Posts: 16 Listener
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    mot morning all I received a text this saying they have awarded me pip and I will receive a letter thanks for the the help 
  • Bydand
    Bydand Community member Posts: 136 Pioneering
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    adamnoe89 said:
    mot morning all I received a text this saying they have awarded me pip and I will receive a letter thanks for the the help 
    After all of the waiting, that’s great news
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