Your PIP review is complete, DWP text
Comments
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If you've received a text message saying your review is completed yes you can ring PIP to ask what the decision was and they will tell you.
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My call lasted about 40-45 minutes but the time goes quick. I had my phone on a stand with the speaker on so I could relax more. I had called Scope first re my concerns and they sent me very helpful information on what they might ask so I could prepare. You need to answer as though it is your worst day. In my case one question was asked twice. I gave the exact same answer. On reflection maybe they were trying to catch me out. However you should not worry as long as you are prepared. You won't get a decision straight away. In my case they told me I should get a decision within 28 days, but it was sooner than that. If you get a message saying your review is now complete you can then call them and ask what the decision is ahead of their official decision letter. Good luck.
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Please do not answer any questions as if it's your worst day, I'm sorry but that's not a good thing to do at all.
PIP isn't about your worst days, it's about all of your days so this is what you should tell them. What counts for PIP is how your are on the majority of the days, so at least 50% of the days over a 12 month period.
If you answer the question as if it's your worst day and then you attend a face to face assessment in the future and it's one of your better days, they are going to think you can't be as bad you said you were.
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hello i recieved a text from dwp saying we have awarded your pip we have sent you a decision letter please allow 2 week
but its got me worried as reading alot of comments i am still confused will i get any payment or will it say in the letter that i will not recieve it0 -
That's a standard text sent to a lot of people waiting for review decisions. I received the exact same text on Wednesday. I rang them when they opened at 9am and asked what the decision was and she told me.
It doesn't mean anything other than what it says. You can ring them on Monday morning to ask what the decision was and they will tell you.
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i recieved my letter today pip have awarded me to many points what should i do i filled the questionairre right and explained my problems via the phone assement but they awarded me to many points on the communcation part
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Do you fully understand the PIP descriptors and what they mean? Very few people do and it's very easy to underscore yourself when looking at those descriptors. I would say it's very highly unlikely that you were awarded too many points. More often than not, they award too few points.
How many points did you score for that descriptor?
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this is what i ticked on the box
- Needs communication support to be able to express or understand basic verbal information.
but the awarded me this - Cannot express or understand verbal information at all even with communication support
as i have problems hearing people with my hearing aids in and its even worse when its busy i have to move to a quite part
0 - Needs communication support to be able to express or understand basic verbal information.
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OK so you think it should be 4 points but you scored 12 points? As I advised, it's definitely not unusual for them to score more points that you think you're entitled to for that descriptor.
Have a read of this link and scroll to "communicating verbally" and hopefully it will help answer the question for you.
It's difficult to advise because I don't know how your conditions affect you.
How many points in total did you score for the daily living part?
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i got 16 points for the
daily living part
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Thanks. So if you had scored 4 points for this descriptor then that would have been standard daily living. If you're concerned then you can also get some expert advice from an agency near you.
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i was just going to phone pip and say i think you awarded me wrong on the
communicating verbally part
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would it be best just to phone pip up and explain there is a problem on the
communicating verbally part
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No, not at all. When you ring any DWP department you are speaking to someone from a call centre and they are the last people you should ring for something like this.
It's difficult to give any advice because I know nothing about your health condition and how they affect you. This is why I advised you to speak to an advice agency.
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ok ty i shall ring citizen advice up monday morning
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I would recommend phoning the Scope Disability helpline as they are best placed to support you. One of their expertise is benefits.
As Poppy has said I wouldn't recommend phoning the DWP because they won't really help and I wouldn't recommend seeking support from Citizens Advice because they are not an expert on disability unless you want to see someone face to face. However Scope does and it supports you holistically looking at everything as well as helping with your claim.
Let me know if you use it and it helps because I volunteer in the shops and I never get to know where the money we make goes to so it's nice to know that it's going to someone that needs support with PIP.
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ok thank you will phone up monday
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Hi @malannark18 - I've just read your post. You identified on your claim form that you need to use hearing aids. However your assessor, or the decision maker, or both, appreciated from what you'd said that you have difficulty hearing others even when you use your hearing aids, as so often there's too much background noise.
You have filled in your form thinking that you ought to get so many points, but an assessor, who is a health professional, & a decision maker, who looks at everything, both obviously understood the difficulties you face, & thought that more points better reflected your actual problems; 2 people who fully understand how PIP works.
Even if you had got 8 points for this part, you would still have been awarded the enhanced rate for the daily living component. This would have been half way between what you thought, & what you were actually awarded, so I can see no problem here. You received the correct award, & I wouldn't be concerned that anything was wrong. You're obviously a very honest person, who thankfully got the correct award.
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i am still going to get in touch with scope monday as its free helpline to see what they say
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Hi @malannark18 I can understand the confusion and wanting to set things straight. The way the assessors tick things can sometimes seem confusing, but if they feel you fell somewhere between what option you ticked and the next option up, they will choose the option up. So with your hearing, I'd say they've chosen the correct option, as the descriptor you chose is less than the help you actually need, so it has been upgraded to the next option up.
I hope that makes some sense? It's a difficult one to describe, but basically I don't think you'd need to contact anyone about your award, as it sounds right to me.
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