Motability Foundation issue

ChazWheels20_21
ChazWheels20_21 Community member Posts: 3 Connected
edited April 13 in Transport and travel
Hi all, I have a serious issue that I'm not getting help for. The motability field team did an assessment a year ago and said my current wav vehicle is causing health issues. I then had an assessment on a vehicle with steering development and field team. They concluded that I needed a Ford tourney and use of abi loader. 

The motability said that this vehicle is not available and I can't have it. D3spite 2 complaints I've been told that my case is on file until vehicle is available.

I've contacted my MP who happens to be health Secretary, nothing happening. Meanwhile I'm still in the vehicle which motability field team has said I shouldn't be in. 

I have spoken with scope and I'm waiting for cab to contact me.

All help, support and adv8ce is m9st welcome.

Best wishes

Kirk





Comments

  • Albus_Scope
    Albus_Scope Posts: 6,926 Online Community Coordinator
    Heya @ChazWheels20_21 sorry to hear you've been having a hard time with Motobility. I'm afraid I don't have any advice as that's not my strong suit, but I'm hoping some of the regulars will be able to offer some support. :)
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    One of the reasons why a vehicle is removed from the Motability list is due to waiting times. I'm not really sure how it would be possible to order a vehicle that isn't available. 
  • OverlyAnxious
    OverlyAnxious Community member Posts: 2,971 Championing
    There are several Tourneo options still showing on the Motability website so the basic vehicle should still be available to order.

    Do you know exactly which one it was on the website?  Maybe there's a similar one that still meets your requirements?