Crapita-PIP site details missing.

EffPfAz
EffPfAz Online Community Member Posts: 2 Listener
Hi folks!
This is a question re doing a test call before online PIP appointment.
 On capita-pip.co.uk, it states to go to dwp.attendanywhere.co.uk/callers, to carry out a test call. They state, scroll down & you`ll see a blue box with test call on the right side.
I`ve found no such thing.
Is that facility pulled at night?
Any ideas where I go to carry out this test please?
Thanking you kindly
Eff 
P.S.They`ve become less than helpful since I said I was going to have someone with me online.

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,398 Championing
    I can't find anything like that on the Capita website.https://www.capita-pip.co.uk/en

    The web address you posted above for attend anywhere is for video calls, not phone calls. https://help.inductionhealthcare.com/video-call/home.htm
  • EffPfAz
    EffPfAz Online Community Member Posts: 2 Listener
    Thanks very much for getting back to me.
    That`s what I`m after, the video call. My advocate needs to be there.
    I won`t do vid call without them.
    I think their aim has been to get me to do the phone call, so my advocate can`t attend. They refused to accept the advocate`s mobile number!
    I have bent over backwards trying get this organised with them, but no luck thus far.