Hi, I would appreciate any advice anyone could give me regarding my current situation
I had a health assessment for UC and was put in the LCW group in 2019. I have a long term mental health condition and have been under doctors care and on medication since 2002. I have been able to manage it in the past and work, but it started to worsen in 2019, limiting my ability to work hence the health assessment.
I believe this was correct at the time, as I was struggling but could manage some work activity at that time.
In May 2022, my health condition deteteriorated and I was unable to work at all. I told UC via my journal and changed my employment status to unable to work. I also sent several journal messages saying how much my condition had worsened so much that I was suicidal and in severe distress. UC ignored this and were still sending me jobcentre appointments. I didn't attend and stated my reasoning as my worsening health. These were all approved absences, so no sanctions.
In Jan 2023 I had to move back home with my parents as I was/am so unwell and can't work or really look after myself. I also let UC know this via my journal.
The saga of appointments has continued and I have had a few phone appointments where I have made my work coach aware of how bad my health is. It was only in January 2024 that she said she thinks I should be in the LCWRA group, and sent me a new health assessment form. I sent this back and it was received on 12th Feb. 2.5 months later, I have still not heard anything back. I have called the assessment centre and it is still 'in review'.
I just feel completely let down, and that one of my work coaches should have stepped in in 2022 when I let them know my condition had worsened to an ongoing suicidal state and I couldn't work at all - and they should have suggested I be re-assessed then, not nearly 2 years later?
I am wondering if I would have any basis for a claim against UC/DWP and if it is worth submitting a formal complaint?
Would be grateful for any advice as to where I might stand with this.